Coaching Blog

The Future of Coaching: Participate in this Groundbreaking Research

Posted by Julia Stewart

Research coaching psychology

The future of coaching is research-based and now you can be part of it!

You're invited to participate in groundbreaking research by renowned coaching researcher, Dr. Richard Boyatzis (See bio below), and his research team at Case Western Reserve University (CWRU) on the competencies of effective coaching.

Research into coaching has skyrocketed in recent years, but as of yet, there is scant research into the effectiveness of coaching competencies on which coach certifications are based. Isn't it about time that changed?

Learn more about how you can get involved and participate in this important study at the next International Association of Positive Psychology Coaches (IAPPC) meeting, August 15, Noon - 1 PM Eastern/NY Time (UTC 1600).

We'll discuss other exciting developments in positive psychology coaching at the August 15th meeting, as well.

If you're already a member of the IAPPC, watch your inbox for an invitation to this meeting. If you haven't joined yet, there's still time to join for free. Go here to join and watch your inbox for an invitation to this meeting.

About Dr. Richard Boyatzis:

Dr. Boyatzis is a professor in the department of organizational behavior, psychology, and cognitive science at Case Western Reserve University, as well as the H.R. Horvitz Chair in Family Business. He is also an adjunct professor at the international ESADE Business School. Boyatzis has received awards at Case Western Reserve for research, teaching, and service, and he was named a distinguished university professor. He received his master’s and doctorate degrees from Harvard University.

IAPPC members will receive full instructions for joining in this research study at the August 15th meeting.

Join the IAPPC Now and Save on Certification

 

Topics: future of coaching, Certified Positive Psychology Coach, positive psychology coaching, certified competent coach, coaching research, IAPPC

Positive Speech Coach Shares How She Coaches Speakers for TED Talks

Posted by Julia Stewart

Positive Speech Coach, Valeria Pittaluga at TED

This is the first in a series of interviews of graduates of the Certified Positive Psychology Coach® Program. Many have fascinating coaching careers and will share some of their secrets with you. Look for this tag: CPPC Graduates.

Welcome to the Interview with the Positive Speech Coach, Valeria Pittaluga, CPPC, Italy. Valeria specializes in coaching TED Talk speakers with positive psychology.

There are two parts to the interview. Audio, for those who prefer to listen, and written, for those who prefer to read. Different questions for each. Explore as you like!

Here's the 21 minute audio:

 
Here's the rest of the interview:
 
Valeria, are you currently coaching professionally? Yes.
 
What's your specialty? I mainly coach public speaking, but life coaching inevitably mixes into it.
 
What else do you do besides coaching? Organizing my own TEDx event. TEDx Lucca.
 
What positive psychology coaching tools do you find most useful for your clients? Visualizations of the end result. The joy of the celebration that goes with the met goal. The excitement of extrapolating the golden nugget of one's true message from the rest of the "noise". Expanding and deepening the insights and inspirations and where they naturally stem from. The focus on the tools already intrinsically available to the speaker to perform without anxiety.
 
Which of your strengths do you find most useful in coaching your clients? My gift of innate enthusiasm. It's my greatest asset.
 
What project or initiative are you working on that you're most excited about? Right now the coaching of my nine speakers in both Italian and English. I love it!
 
How has becoming a Certified Positive Psychology Coach® helped your career or helped you serve your clients? My training in Positive Psychology has propelled me forward in my Coaching training. It's the most intuitive and logic path to excellent Coaching. Coaching with a positive and constructive spin to it is as powerful and empowering as it gets!
 
What else have you studied since graduating as a CPPC? I've explored Voice Dialogue and systemic constellation Coaching as well as Emotional Intelligence Coaching. I've also gone into depth in NLP Coaching. 
 
Have you earned a new credential from ICF since graduating as a CPPC? Yes, I pursued my ACC certification with ICF.
 
Have you earned any other credentials since graduating with your CPPC? I'm a trained trainer for the "5 chairs 5 choices" method for executive coaching in companies. The method is carefully crafted around the non-violent communication teachings of Marshall Rosenberg.
 
What's next for you as a positive psychology coach? I'm interested in neuroscience and how meditation and silence heals and enhances the human experience.
 
Do you have a quote you’d like to share? Never stop starting over.
 
What else would you like people to know about you and about what you do? I would like people to know that coaching for me is a mission and though this might sound wishy washy, I aim to spread the importance of mindfulness and non-violent communication in every way I can.
 
Nothing wishy washy about that!

 

Valeria coaches in English, Italian, and Spanish. You can reach her here: http://www.valeriapittaluga.it/

 

Every coach has a career as unique as they are. If you'd love to enjoy as much passion and fun with your coaching career as Valeria does, consider joining the Certified Positive Psychology Coach® Program.

 

Explore the Certified Positive Psychology Coach Program

 

Topics: TED, Certified Positive Psychology Coach, CPPC Graduates

The New Certified Neuroscience Coach(tm) Is Open for Registration

Posted by Julia Stewart

Certified Neuroscience Coach Logo 11-20-18

There's a brand new coach training program that will teach you to use the power of the brain to help your clients create whatever they want.

You can save when you register for the Certified Neuroscience Coach Program now.

What is the Certified Neuroscience Coach Program?

  • "Positive neuroplasticity" has much in common with positive psychology. In fact, it helps explain why positive psychology is so effective! The Certified Neuroscience Coach program is a sub-specialty of the Certified Positive Psychology Coach® Program and includes 100 live distance-learning training hours.
  • This program will teach you what goes on in the brain, as well as the body's other information processing systems, during coaching and beyond. You'll learn how to help your clients move into more resourceful brain states and how to help your clients "hard-wire" desirable changes for themselves.
  • Neuroscience coaching is in demand for a variety of coaching specialties and niches, such as executive and leadership coaching, business coaching, life and wellness coaching, to name a few. Coach your clients to flourish, to make positivity their default, to enjoy more success, develop positive habits and let go of less desirable ones, to reach peak performance, coach positive brain states to enduring traits, and even how to maintain brain health and sharpness well into old age.
  • Plus, you'll develop transformative tools, so you can enjoy "self-directed neuroplasticity", yourself!
  • Depending on your previous training and credentials, you may be able to waive some courses and take electives that you choose, in their place.
  • Most coaches will complete this program in about a year with a minimum of 4 hours work per week. We give you up to two years to finish.

Here are the courses that are included:

If you want, just try one course. It's less expensive to take the whole program, though. If you decide to join the entire program within 30 days of completion of you course, you can apply 100% of the cost of the course to the program tuition. 

 

If you're interested in this program, let's talk. Please book an appointment here.

 

Or call +1-877-224-2780

 

Or visit the Certified Neuroscience Coach Program and download a fact sheet, below:

 

Download Certified Neuroscience Coach Fact Sheet

Topics: coach training, coaching with neuroscience, Neuroplasticity, Certified Neuroplasiticty Coach, certified neuroscience coach

Is Self Care Selfish?

Posted by Julia Stewart

Self Care Relaxation Lake

Self care is one of the foundations of coaching.

If your clients aren't taking great care of themselves they won't be their best with any consistency. They just won't. Likewise, great self care is part of a coach's job description. So much so that it's included in SCM's Best Practices for Professional Coaches, Part 1, #5:

"Professional coaches practice excellent self-care, so they can consistently give their best to their clients."

Coaching is expensive and your clients deserve your very best. That means your self care isn't just about you, it's about others, as well. So why don't coaches always take care of themselves?

  • Much of it is cultural. From the protestant work ethic: No rest 'til work is done, to today's current crazy work environment that is ultra-competitive and focused on short-term productivity. Recently, a woman told me her work day began at 4 AM and ended at 8 PM. She didn't even sound embarrassed about it. Then there's the man who only sees his infant daughter on weekends, because he gets home from work at 10 PM, then eats dinner while working some more. Not great for his wife.
  • Then there is the pressure on mothers to be self-less for their children (and husbands). For many, self-care induces so much guilt, it may not even be restful. No wonder marriages suffer.

Is it possible all this selflessness is really selfish? I think so.

Let me explain. In coaching we often talk about the ego vs. the true self. These are immensely valuable concepts derived from Buddhist psychology. Here, the ego is a bit different from Freud's definition. In Buddhism, the ego is that part of you that protects you from harm, keeps you safe, makes you competitive, spurs you to win, to receive approval from others, to gain acceptance. I like to think of it as an app or operating system that comes preloaded when you are born. You may not always like it. In fact, it probably causes conflicts with others sometimes, but you'd be dysfunctional without it. The ego is 100% for you, so it chafes with other egos and some spiritual and religious traditions will even encourage you to destroy it.

No wonder people deny its existence.

But the ego is a marvelous shape-shifter. It won't die until your body dies. Just when you think you've conquered it, it shows up in a whole new form. It's that part of you that needs to be Wonder Woman, who needs to prove you can outwork anyone, outproduce all the competition, who is a perfectionistic overachiever, who sacrifices for the children, the elderly parents, your co-workers, even your clients. Or conversely who is shy, who thinks, "Who am I to be great?", who can never be selfish about anything, who is always "good". All of that's your ego, baby.

The ego is not just arrogant and self-centered. It can show up that way and a million others, as well.

I knew a man who was great at launching successful restaurants. Like many types of business, restaurant work is highly competitive, stressful, and involves incredibly long hours. My friend was "killing it" until the day he collapsed in the dining room, in front of his employees and customers, and had to be wheeled out on a stretcher and hospitalized. His adrenal glands were so depleted they could no longer produce enough cortisol to keep him conscious.

I had a similar experience as a dancer in graduate school at an expensive college in New York. My friends/classmates and I were competitive, all vying for "straight A's" and praise from our professors. Faculty politics were toxic. Dancing eight hours per day in an overwhelmingly stressful environment took its toll. In the two weeks leading up to my masters thesis concert, I lost ten pounds without trying. That's not normal. A month later, home for Christmas, I stopped into a store to pick up last-minute wrapping paper and started feeling dizzy. I was indoors with a winter coat on and was sure, once I stepped outside, I would be fine. Outside, I was still dizzy, but the cold air felt good and I could see my parent's house. It was minutes away and I was sure I could get there. Next thing I knew, I was looking up into a strange woman's face who was asking, "Are you alright?" I had passed out in the parking lot.

I finished my Masters on-time with "straight A's", but I failed in the self-care department and that meant other people had to take care of me for a while. My young healthy body had collapsed and that had lasting implications for my health. To this day, if I get overtired or stressed, I have to rest or risk collapse. Maslows Hierarchy of Needs

Why did I do it? I just wanted my professors to tell me I was "good enough". In other words, I was driven to get two major needs met from Maslow's hierarchy, acceptance and self-esteem, like my life depended on it.

Self-care is about getting your needs met. It's not optional. You can't skip it for long. If you studied General Psych in college, or even high school, you probably were introduced to Abraham Maslow's Hierarchy of Needs. On the bottom are physical needs such as enough rest and sleep, water, air, nutrition. Above, are psychological (a.k.a ego) needs, such as safety, belonging, and self-esteem. At the top is self-actualization, similar to the concept of the Ideal Self from positive psychology (Oprah would call it, "living your best life"). You can't expect to get there if your lower needs aren't met, especially the ones on the bottom, the physical needs. That's where self care comes in.

Great self care is never selfish. It's what you need to be the person others need you to be.

When you work on yourself or when you coach your clients, make sure you pay attention to getting physical and ego needs met. Otherwise, you may be doomed. Learn how to incorporate self care and needs into your coaching. It's one of the most important subjects in positive psychology coaching. The next course starts soon.

 

Register: Coaching Values, Needs & Strengths

Topics: positive psychology coaching, self care

Coaching Tip: Why Your Clients Don't Change and How You Can Help

Posted by Julia Stewart

Stages of Change Image

Last week, I posted an image similar to the one above, with a physician telling a patient to make too many changes in too short a time, on our Facebook Page.

I commented on that post that effective coaches would know why the patient pictured was unlikely to do any of it. A page member asked for details, so here you go.

Virtually everything a coach does during a coaching session is designed to help the client gain awareness and then take action toward a goal the client wants to reach.

Everything. We don't always talk about it that way, but that's what it all boils down to. So if you want to help someone make changes, learn to use the tools below. They are effective in coaching and can be effective in other situations, as well.

A short list of tools coaches use to get clients into action...

  1. Acknowledge where they are, right now. In positive psychology coaching, this falls under the banner of Active and Constructive Responding. This strengthens relationships, reduces resistance, and causes people to feel more receptive to ideas and suggestions.
  2. Raise the positivity level sufficiently. People are more open, creative, and resourceful when there is sufficient, but not excessive, positivity in the conversation. They tend to feel more confident about trying new things and making changes.
  3. Ask instead of tell. Find out more about where the client is, right now, and what they want to change. People are always more likely to act on their ideas than on yours.
  4. Focus on assets. No need to ignore problems; just don't make the problems bigger or more important that the client and their  assets. These include the client's strengths, their support system, having enough time and money, etc.
  5. Let the client lead. This is big. We sometimes think we know what the client needs to change, but that's less helpful than you might imagine. The client is always the expert when it comes to their own life, so let them take the lead.
  6. Create a brand new habitat. The client's old world supports their old way of being. To really change, they need their world to change with them. Create a habitat that evolves them in the direction they want to go.
  7. Don't expect action right away. Sometimes a client isn't even close to being ready. According to James Prochaska, people go through "stages of change" and there are three stages before they even get to action. Those stages include Precontemplation, which is probably where the patient above is, when they haven't even been thinking about changing, or they may feel resistant because somebody is pushing them to change (Their doctor? Spouse? Friends?), or they feel discouraged because they've tried to change and weren't successful. Then there's Contemplation, where they're thinking about changes, maybe even researching them, but aren't ready to act, yet. You may hear a lot of "shoulds" at this stage. Finally there's Preparation, when they're making necessary plans to set themselves up for success, such as changing their schedule, notifying other stake holders of the change, learning new techniques, or gathering equipment. Only after all that is someone able to actively change and, even then, they probably can't change everything at once. Getting a client ready to change is part of coaching them to change.

So jumping in with "good" advice, and expecting that to do the trick, could do more harm than good.

If you're curious about coaching or contemplating becoming one, download the free Become a Coach eBook. If you want to learn more, or are ready to take action, consider joining the Certified Competent Coach Course:

Become a Certified Competent Coach

Topics: become a coach, Coaching Tip, acknowledgment, Positive Psychology, positive psychology coaching, free ebook, certified competent coach

Why the Certified Positive Psychology Coach® Credential is Trademarked

Posted by Julia Stewart

CPPC Header

Recently, I've had to tell a few coaches and coach training schools that are claiming the credential, "Certified Positive Psychology Coach", that they need to stop, because it is trademarked.

Most are great about it and make the necessary changes right away. But one school, which I suspect has knowingly used our trademark for some time (maybe I'm wrong), is giving us push-back. This violates virtually every code of ethics in the profession of coaching and is a disservice to the students they are certifying. If you are one of those graduates, this is not great.

The usual protocol for notifying colleagues you believe are infringing on your copyrights or trademarks is to have your attorney send a letter and escalate from there if there is no response, but coaching works best when we treat each other with courtesy and respect, so often we begin with a nice personal note and only escalate if it is ignored. The second step is to notify the ICF, because this is an ethics violation, and the final step is to turn it over to attorneys.

[UPDATE] This post has been updated, because I realized I was feeling insulted when I first wrote it and that's not where I want to be coming from. The response of that one school was inappropriate and a comment on their website actually claims other positive psychology coaching programs are just selling information they got freely off the internet. I don't know anyone who is doing that and that comment reflects poorly on the writer.

I can't speak for other schools, or teachers, but for the record, I've spent years formally researching positive psychology, coaching, and related topics for my dissertation. But yes, tons of information on positive psychology is freely available on the internet and if you want to read the latest research that's been published, you can join the Institute of Coaching, at McLean Hospital, Harvard University, which subscribes to expensive research journals for its members and even reviews pertinent papers, which helps members select which papers they want to include in their own research. Members of the Certified Positive Psychology Coach® Program can join the IOC at a discount (currently only $100 per year), because I'm a Founding Fellow and my school is a Sponsor of IOC.

That last perq is helpful to our students, because they are required to do a little research of their own to graduate. A few are PhDs, who are already seasoned researchers, but those who aren't get an introduction to qualitative research and discover that it's not so hard and that they can feel confident about their work and knowledge and never need feel intimidated by well-known researchers or academics. Other requirements for graduation include coaching at the proficient-to-masterful range, which helps make this program unique.

The main reason the Certified Positive Psychology Coach® credential is trademarked...

The main reason I trademarked it is to establish a standard of excellence. Read below for why I thought that was necessary. A secondary reason was that our coach training program was named after that certification. So if ever someone else trademarked the name, I would have to go to court to defend it and if I lost, would have to change much more than my certification. So the reasons were primarily professional, but also business-based.

What is actually trademarked are those four words, in that order, capitalized or not. We neither challenge whether other positive psychology coach training programs have merit nor whether they have a right to certify their graduates. In fact, I think a few other programs are great, but we all have different strengths. That’s how it should be. It makes us distinct to potential students who need to decide which school to join.

That said, our graduates jump through several hoops and need to coach at a higher level by the time they get certified, which is one of the reasons they do so well after graduation, so we want to keep their certification distinct in the marketplace.

Here’s a bit about my background that may explain this point of view: After teaching in academia during the 80’s and 90’s, I trained with Thomas Leonard, the founder of the coaching profession (also the founder of both the ICF and IAC), and I quickly moved into training and mentoring coaches at, what was then, the largest coach training school in the world. I was their lead certifier. That gave me an early opportunity to train thousands of coaches in advanced skills and get them certified and on to successful careers. I quickly developed expertise and became known as a go-to person for advanced training and certifications. I launched my own coaching school (School of Coaching Mastery) a couple of years later.

I’ve studied positive psychology, both formally and informally, for about twenty years. Like most lifelong learners, I take advantage of a variety of sources of education, whether graduate school or even a free MOOC, now and then. Right now, I’m back at school for yet another degree and my dissertation, which I’m still writing, is on an aspect of positive psychology coaching that has been neglected.

Several years ago, I noticed positive psychology programs proliferating. Many included some basic coach training, but not enough to support professional coaching. People registered for the programs, thinking they would become professional coaches, but discovered they weren’t well prepared. I think that’s unfair to the students.

I knew what they needed to know and I knew how to teach it to them.

I was already teaching positive psychology to coaches and my students were asking for more. I was ready to teach advanced positive psychology coaching, as the demand began to rise. So I researched what else was available, at the time, and was shocked that there was no certification in positive psychology coaching, because in my opinion, positive psychology and coaching are made for each other. A legal team did a further exhaustive search, as did the US Patent and Trademark Office. The phrase, Certified Positive Psychology Coach, was available and I registered it.

A major difference between academia and coach training: is that academia has hundreds of years of rules, customs, and protocols, not to mention accreditation, that helps keep standards where they need to be. It’s an imperfect system, but generally, it works. Otherwise, everyone could have a PhD and those letters would mean nothing.

Coaching was still in its infancy when I joined it and it had none of that infrastructure. It was the wild west. The freedom and creativity helped it grow and develop exponentially, but there’s a dark underbelly and people get hurt. I’ve known people who went bankrupt or lost their homes because of unscrupulous “coaches”. Overtime, organizations, like the ICF, began developing standards, ethics, and certifications.

The ICF has registered trademarks for the names of their certifications, because they are challenging credentials to earn and represent high standards. Plus trademarking protects certified coaches and helps establish reliable brands that clients trust. Otherwise, people could sell the "ICF MCC" on Udemy for $12, with no effort, and ICF certification would be meaningless.


So although I’m all for creativity and freedom, I’m also for high standards and ethics. It’s a balancing act. In the absence of hundreds of years of customs and laws, not to mention the US Dept. of Education, coaching uses a different set of tools to establish appropriate boundaries to protect coaches and their clients. Among those tools are copyrights and trademarks. This system is imperfect, but it generally works.

That’s why I registered the trademark for Certified Positive Psychology Coach®, because I know the level of coaching that most coaches need to succeed and I wanted to protect that level of coaching in positive psychology for the sake of my students, who work hard for this credential, and their clients, who deserve high-quality coaches. I'm not saying other coaches aren't good, nor am I saying other training programs aren't good, just that they aren't training at an equivalent level.

Nobody likes getting an email that says they can't use a specific name in their business, but there's no point in casting the owner as the villain. Most of us just make the changes and move on.

I founded the Association of Positive Psychology Coaches, along with my students. And I am considering giving this trademark to the APPC, after it is completely separate from my school, if there are enough equivalent schools to make it worthwhile, and if APPC ever develops that much clout. Why? Many people prefer to hire coaches with certifications from well-known not-for-profit organizations, because schools have widely differing requirements. Then APPC could license qualifying schools. Right now, there are a couple other positive psychology coaching schools that are approved by the ICF for ACC (entry-level certification) training and they are probably great programs. My programs is approved to train coaches at the ACC, PCC, and MCC levels, so in my opinion, it is more advanced, at least when it comes to coaching skills.

If you've received a "Certified Positive Psychology Coach" certification from an organization that doesn't have permission to use it, the bad news is that you can't claim that certification. That sucks. The good news is we will waive some of our requirements for you so you can complete a legitimate Certified Positive Psychology Coach®. Then you can use it proudly and with no worries. Best we can do.

 

Apply to the Certified Positive Psychology Coach® Program here.

 

If you're curious about the Certified Positive Psychology Coach® Program, see below. We can waive some requirements for people who already have training in coaching and/or positive psychology.

 

Explore the Certified Positive Psychology Coach Program  

Topics: Certified Positive Psychology Coach, positive psychology coach, positive psychology coach training, positive psychology certificate, become a positive psychology coach

5 Great Ways to Show Love This Mother's Day That Don't Cost a Thing

Posted by Julia Stewart

Gratitude Asknowledgment Relationship friendship mother daughter dog walking

Here's what NOT to do on Mother's Day:

  • Spend hours waiting for a restaurant table so you can buy Mom an over-priced brunch. I used to live in a neighborhood full of restaurants that were extremely popular on Mother's Day. I remember the carloads of families stuck in traffic with everyone staring straight forward, furious. Nobody wants that.
  • Call her up and talk about trivial stuff like, "How's your water aerobics class going?" Seriously.
  • Send a card. Or flowers. Or an expensive gift. Unless that's what she really wants, you can do better. And you'll feel much better about it when you apply some of the ideas below...

What's the best way to entertain Mom on Mother's Day? 

  1. Ask her. She may not tell you, at first, so keep asking. Or maybe she's been telling you all along and you haven't been listening. When you ask what she wants, does she say, "I just want you." or "I want to spend time with you and the kids?" My son-in-law takes his mother fishing every Mother's Day. That's  something they both like to do and they look forward to it. What's something your mom enjoys doing that you could spend a few hours doing with her? 
  2. Put arguments aside. Every family has its designated disagreements. Mother's Day could be a day of truce. That means frowns, sighs, grumbles and other grumpy habits can be left at home, if you choose. Show up with kindness, instead. Researchers say kindness is one of the most direct pathways to happiness, anyway.
  3. Shift your thinking. What if Mother's Day wasn't an obligation? What if it's something you GET to do? My mother had Alzheimers for years before she passed. I used to take her for drives in the country to get icecream at an antique shop. She would thank me for doing it and I would spend time appreciating that I could do something meaningful for her that was easy and pleasant and that she wouldn't be around forever. Eventually, she couldn't go for rides, anymore, but I could wheel her out to the garden and she would say things like, "Oh, the sun feels so good on my face." Was I bored sometimes? Yes. Do I enjoy reflecting on those moments now, years later? You bet. Older people's lives are often simpler and they tend to appreciate small gestures. As Mother Teresa said, "We can do no great things, only small things with great love."
  4. Practice a little gratitude. As another pathway to happiness, gratitude can shift everything. Literally, people find their lives go better when they spend time appreciating what they already have. As Tal Ben Shahar says, "What you appreciate, appreciates." Your Mom's probably not perfect. (Mine wasn't.) But I'm pretty sure she did a lot for you and saying thanks doesn't have to be awkward. While you're spending some time with her, reminisce about something that happened and how she helped you. End it with, "That made all the difference." She'll know what you mean.
  5. Practice Love 2.0. Western society burdens the word, "love", with too many meanings. And we destroy our relationships by hanging on to disappointments and trying to get people to be different. Love 2.0 is just shared moments of positivity. It can heal broken relationships and enhance good ones. Regard your mom with a little lovingkindness on Mother's Day and anyday, because we change according to what we do regularly and often other people show up differently because we are different. Even if you can only sustain lovingkindness for a couple of seconds, at first, if you practice it regularly, you'll eventually be able to do it for hours and with anyone you choose. Then life will be filled with meaning, instead of empty gestures, because you've filled it with warmth.

Most people who read this blog are interested in positive psychology or in becoming coaches. That's where many of the ideas for this post came from. If you're maybe interested in becoming a positive psychology coach, I invite you to download the free Become a Positive Psychology Coach eBook, below. Or just subscribe to this blog in the upper right corner.

Get the Become a Positive Psychology Coach eBook

Topics: gratitude, Positive Psychology, love 2.0, become a positive psychology coach

People Are Terrible at Assessing Their Own Weaknesses. Here's What Works

Posted by Julia Stewart

Strengths vs weaknesses - photo by ashley nicastro

According to scientists, people, including coaches, are generally terrible at assessing their own skills for two reasons.

1. We don't know what we don't know. This is also known as Unconscious Incompetence, a.k.a. the Dunning-Kruger Effect. A recent article in Smarter Living in the New York Times says about it:

"The effect creates a vicious loop that boils down to this: The less skilled you are at something, the less likely you are to recognize how unskilled you truly are, and thus you overestimate how your abilities. Worse still, because you can't see your errors, you'll never know what you need to correct."

2. We don't know what we do know. This is sometimes known as Unconscious Competence, a.k.a. Imposter Syndrome or the Fraud Factor. Sometimes we have an abundance of strengths, but don't know it.

Both these issues are common among newer coaches and sometimes even veteran coaches.

Sometimes coaches who have little or no training aren't as skilled as they think, or may be skilled in only a few tools that a coach would use, or may be advising or consulting instead of coaching. For example, I recently had a conversation with a coach who's been an "internal coach" for major corporations for decades. She has a masters degree in counseling, and even an ivy-league background, but recently discovered that she can no longer get hired without coach certification. She called me for advice and I gave her some. But at the end of the conversation, she said something telling. She said, "Thanks for the coaching." I didn't coach her. Advising isn't considered coaching in today's world. Coaches have more powerful tools. That's one of the reasons organizations require proof of certification, now.

On the flip side, some highly skilled coaches don't realize how extraordinary they really are. They generally assume others can coach as well or better than they can. They literally need someone to tell them what they are doing well in order to own their mastery. Owning it can help strengthen it.

Mastery happens when you've practiced your skills to the point they are second nature to you. You can call on them without thinking about it. They have become implicit, rather then explicit, or "Unconscious Competence."

Here's the Mastery Matrix:

Matrix of Mastery

What are the solutions to reaching competence and even mastery?

There are three. One is learning. Work with people who are ahead of you on the path. In coaching, that would be qualified coach trainers and mentor coaches. The second is a tool used by all effective trainers and mentors to help their coaches strengthen both their strengths and their weaknesses: Feedback. The third is time. If you're getting effective training and feedback, all you need is time spent practicing what you've learned and applying your feedback and you will progress.

Getting feedback from clients is helpful, but usually incomplete. Getting feedback from fellow students may fill in some of the gaps left by clients, but may not cover everything. Getting feedback from experts helps fill in all the gaps. Best of all, get all three types of feedback, if you can.

Without any training or feedback, even people who've been calling themselves coaches for decades may not realize they haven't developed all the skills of coaching, or perhaps they are truly masterful, but don't know it, and neither do those who would otherwise hire them.

Don't lose even one client because you aren't a certified coach.

Get on the path to mastery with evidence-based coaching skills and get certified:

Explore the Certified Positive Psychology Coach Program

     
     

Topics: Coach Certification, masterful coaches, certified coach, Strengths

Tony Robbins, #MeToo, Apologies, and the Future of Everything

Posted by Julia Stewart

Tony Robbins

Tony Robbins (above in a screenshot from his site) got into hot water last month for his comments about the #MeToo Movement, victimhood, and women being addicted to safety and significance.

Now it's all over social media via a NowThis video and even made it to the New York Times. Robbins has apologized and explained. And explained and apologized. But what's missing from his apology is awareness of where he went wrong. The clue was in the story he told to make his point which revealed culturally patterned unconscious choices on his part that probably keep him, and his wallet, safe in a significant-feeling little bubble. Oh dear.

So where did Tony Robbins go wrong?

  • Was it because he said victimhood was about being addicted to getting needs like safety and significance met? No. Victimhood is a dangerous place to get stuck, but #MeToo isn't about victimhood. What I mean is owning that you've been victimized is empowering, but it can and does keep you painfully stuck if you over-identify with it or try to stay there. He's not wrong about that, but talking about victimhood within the context of #MeToo was dumb.
  • Was it because he said that people can get addicted to their needs? Robbins' Six Human Needs are at the center of his philosophy. They're based loosely on Abraham Maslow's brilliant Needs Theory. We use a variation of Needs Theory at School of Coaching Mastery. It's powerful and chasing needs does look a lot like addiction, but the mechanism is different. #MeToo isn't about addiction.
  • Was it because Tony Robbins is always the biggest alpha male in any room? Probably. He's 6'7", powerfully built, has a ridiculously deep voice, and is rich and famous, so it's unsurprising he has no idea what it's like to be physically intimidated by big powerful men. When the video shows Nanine McCool, the tiny but courageous woman who challenges his characterization of #MeToo, being backed up by Robbins without her permission, while his big hulking body advances with that big friendly puppy dog smile on his face, he looks like every creepy guy who's backed a woman into a difficult situation while she tries awkwardly to smile and/or reason her way out of it. Massive fail. And I know the tool he was trying to demonstrate, that when we're pushed, we instinctively push back, but usually it works better to cooperate. Except when you're about to be raped. (My favorite rape story - if there such a thing - is about a woman who cooperated until the man had his pants off, then she kicked him in the groin so hard she flipped him over her head and she ran away screaming, so maybe Robbins has a point.)
  • Was it the story he used for proof of his point about the famous and powerful male client who was too stressed to hire a qualified beautiful woman? YES. Are you kidding me? The guy hired a less-qualified man because the woman was so attractive she posed "a risk". I'm no ACLU attorney, but I'm pretty sure that's a civil rights violation. Does Robbins acknowledge that? Nope. He adds for emphasis that he's heard dozens of stories like that as if that proves #MeToo is hurting both women and men. The man in the story should be removed from his position and replaced by someone more qualified who can control their own bad behavior instead of making it somebody else's problem. Robbins' unconscious cultural pattern stopped him from questioning whether his famous and powerful male clients were being victimized by a trending movement or whether it was time for them to grow and change.
  • [UPDATE: 5-24-19] As of this writing, Tony Robbins has been accused of sexual harassment and/or abuse by nine women. That makes his ignorant comments and public bullying of women, under the guise of teaching them some higher wisdom that he thinks he possesses, duplicitous without an equally public disclosure, as in, "Full disclosure, I'm currently being sued for sexual harassment.", self-serving in the sense that he is exonerating himself without even admitting he has multiple accusers, and at the very least, fatally biased behavior. An honest coach will admit their biases. Without that admission, they lose all credibility with the people they serve. This also brings to question who the "client" is in the above story about the powerful man who won't hire a beautiful woman because she would be too tempting and therefore would pose a "risk". At least one of Robbins' accusers fits that description.
  • As a result of the above development, I've changed my conclusion about the blog post, "Why Tony Robbins Can't Pass ICF Coach Certification", which has been read by over 100,000 people. I formerly concluded that I would certify him (meaning my school would), but his self-serving comments, lack of full disclosure, and unaddressed bias violates every code of ethics I've seen in the coaching profession (ICF, IAC, CCE), including ours. He has massive skill, but lacks integrity. That's unfortunate because he influences thousands.

 

Maybe he should ask more and tell less like most good coaches.

 

During the 2016 election cycle, a colleague of mine (a woman) who is masterful in the theory of Spiral Dynamics, predicted that Donald Trump (another famous and powerful man who gets himself in trouble around women) would be a catalyst that will propel the world into a new age. I totally agree. Trump is a backlash, or throwback, depending on your point of view, of a way of being that is still clinging to power, but is damaging too much of the world too survive. Robbins coaches those titans. Maybe he should coach them to deal with the world that exists today, rather then the one they wish existed.

 

Or is Robbins too addicted to safety and significance to take that risk?

I hope not, because the future itself is deeply at risk and a man like Robbins, who has devoted himself to personal development, could make a huge difference. It's not too late for for him to grow and change.

 

Mr. Robbins, STEP UP OR STEP DOWN.

 

Then again, maybe famous and powerful titans should be coached by women who can already see the future.

 

Don't make big stupid mistakes. Get a coach with integrity who asks more than tells:

 

Find a Coach Here Directory

 

Topics: Tony Robbins, Spiral Dynamics, FIND A COACH

Neuroplasticity Coach: How Brain States Become Enduring Traits

Posted by Julia Stewart

neuroplasticity coaching

Lately I've been reading the excellent book, Altered Traits, by Daniel Goleman and Richard J. Davidson, two giants in the fields of emotional intelligence and  neuroplasticity.

If you're a neuroscience geek, like me, you may enjoy reading all about the research, but if you're just curious, here's the lowdown, plus the connection with coaching.

They wanted to set the record straight about research into neuroplasticity, meditation, mindfulness, and how states developed via positive practices can, over time, become enduring traits.They're concerned about the hype that surrounds these popular topics, especially mindfulness, because it's so trendy right now, and they share what science really knows about tools that change the brain instantly, and over time, sustainably, leading to greater happiness, equanimity, resourcefulness, and transformation.

States are temporary changes in the brain that impact how we think, feel, and act. They are an important driver of human experiences, relationships, well-being, and success.

Brain states can be measured in a variety of ways, such as fMRI imaging of blood flow to various parts of the brain, EEG measurements of brainwave patterns, or measurement of neurotransmitters present in the brain; to name three. They also can be measured indirectly via observance of behaviors or via self-reports by subjects, but this is more the realm of psychology, specifically positive psychology.

States are fleeting. We may not always notice when our brains change states, but trained observers, such as coaches, often can witness these changes. States can be positive or negative, which are generally categorized by how pleasant or unpleasant they feel, how likely they are to promote behavior that results in desired outcomes, and how they may promote wellness or pathology.

Many so-called positive states are pleasant, promote desired behavioral outcomes, and can result in greater health.

Skilled coaches help alter their clients' states in virtually every coaching session. Our main objective is to move the client from a less resourceful to more resourceful state and take advantage of that greater resourcefulness to plan strategies and actions that can promote desired change.

It's pretty profound that coaches can alter their client's brain states, but truth is, we all alter the brain states of others' without even knowing it, often with undesirable consequences. Coaching amounts to communication that leads to positive, or desirable, outcomes for the person being coached, because they are, temporarily at least, more open, more solution oriented, more optimistic, more creative, and more resourceful.

How are traits different from states?

Traits develop over time when someone repeats the same thoughts, emotions, memories, habits, and behaviors. The brain actually changes physically as a result, because the neurons involved strengthen their connections every time the thought is repeated.

As the famous saying goes, by neuropsychologist, Donald Hebb, "Neurons that fire together, wire together."

For example, if you live a stressful life, and especially if you worry and ruminate about what stresses you, the neurons in your amygdala, called "the brain's alarm bell" by neuropsychologist, Rick Hanson, will strengthen their bonds and over time, will cause that structure to enlarge. The downstream results could include more stress, more worry and rumination, and perhaps behaviors that make things worse rather than better.

Neuroplasticity can go the other way, too. Positive practices, such as mediation, mindfulness, appreciation, shared warmth, and many others, seem to have a cascading effect on the brain and resulting behaviors, over time. Theoretically, coaching and being coached, as well as following through on many coaching exercises, such as journaling, practicing gratitude or mindfulness, or even following through on resourceful actions and developing new positive habits, can make enduring changes. The new becomes the default.

So there you have the connection between states, traits, neuroplasticity and coaching.

If you'd like to learn much more about these topics, consider taking the Intro to Coaching with Neuroscience course that is coming soon, or even join the new Certified Neuroscience Coach Program. 

Check it out here and download the Fact Sheet:

Download Certified Neuroscience Coach Fact Sheet

 

Topics: gratitude, Certified Positive Psychology Coach, coaching with neuroscience, mindfulness, Neuroplasticity, positive psychology coach training, become a positive psychology coach

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