School of Coaching Mastery

Coaching Blog

Positive Psychology Coaching: How to Use Negativity to Improve Coaching Outcomes

Posted by Julia Stewart

Leadership Coaching Emotional Intelligence

Every positive psychology coach understands the importance of positivity, but the great ones know how negativity can boost coaching outcomes, amazingly.

If you've been reading this blog (subscribe upper right), you know about positivity theory and the positivity ratio (Fredrickson, 2006). The research is clear: Positivity changes lives and delivers wellbeing. But that's not all. People who experience at least three times as much positivity as negativity aren't just happier, they're more successful, more generous, healthier, and have more harmonious relationships. Who doesn't want more of all that?

So how can negativity help?

Here's a story: I once knew a coach, let's call her Wanda, who was new to positive psychology coaching. One of Wanda's first clients was a mid-level manager at a toy company, who wanted to move up the company ladder. Wanda coached him with loads of positivity and he accomplished one step after another toward his goal, until they were both certain he was on the brink of success. Then he got fired. Yep, fired.

How'd that happen? Wanda's client had some inter-personal issues he wasn't aware of. Wanda noticed them during coaching sessions, but didn't want to focus on the negative, so she never brought them up. Too bad. Those issues got on his boss's nerves, disrupted the whole department, and even made his team less productive. One person can cause a workplace to spiral so deeply into negativity, that the whole company suffers. That's toxic.

Positive thinking can't magically fix a toxic situation unless the toxicity is fully addressed. That means you need to deal with the negativity.

Remember that positivity ratio of three to one?

Another way of saying it is 75% positivity to 25% negativity is the gateway to flourishing. You can go higher, say, 90% positivity, but much beyond that and you and your clients will tip into a multitude of unnecessary problems.

What sorts of problems?

  • Obliviousness. Negativity wakes us up when something is wrong (Boyatzis, 2011), but incessent positivity lets us waltz straight into our worst nightmares, just like Wanda's client did.
  • Missed details. Positivity broadens our awareness, but negativity narrows our focus on what needs to be done (Boyatzis, 2011). Details matter.
  • Complacency. People who are constantly positive sometimes coast when they need to work. For example: Children who are told they need to work, make better grades than children who are told they are smart, because the "smart" kids often don't try as hard (Dweck, 2006).

How can negativity help?

  • Resilience. Negativity toughens us up and helps us develop grit. People who persevere through difficulties, are more likely to succeed (Duckworth, 2016).
  • Needs satisfaction. Negativity is designed to drive us toward getting our needs met, so we can survive. While positivity is more useful at helping us reach for growth and ideals (Boyatizis, 2011). Interpersonal problems often arise from unmet needs (Maslow, 1962).
  • Survival comes before growth. We need to reach a critical mass when satisfying our needs before we can effectively focus on growth (Maslow, 1962).

How could Wanda have succeeded better with her client?

  • Be a coach who is naturally positive, but never steps over concerns.
  • Help the client get their needs met, sustainably.
  • Ask the client challenging questions, the ones they're afraid to ask themselves (and the ones nobody else will mention).
  • Help the client bring positivity into their relationships. Train them to ask more, listen more, and look for what's working before focusing on what's not, unless it's an emergency.
  • Be honest. Holding back your observations is never fair to your clients.
  • Help the client grow beyond their immediate goals. Once needs are met, growth becomes available and that's what propels clients into amazing success.

These are just a few ways Wanda could have upgraded the value of her positive psychology coaching, immensely.

Imagine what her hard-working client could have accomplished if he had adjusted his relationship skills in time to win the promotion he passionately desired.

This focus on the importance of negativity is sometimes called the second wave in positive psychology, but it isn't new. Emotional intelligence has always studied the entire gamut of emotions to help people be more successful in their relationships and work. That's especially important for leaders, because they influence all the people they lead. But let's be clear: Everybody is a leader sometime and humans, who are the most social of animals, all need emotional intelligence to navigate harmonious relationships.

That's why School of Coaching Mastery is launching its exciting Master Certified Positive Psychology Coach program with an advanced course on Emotional Intelligence and Leadership Coaching

This is what's next for professional coaching, in general, and positive psychology coaching, specifically.

Learn more about becoming a positive psychology coach. Get the free eBook:

Free Become a Positive Psychology Coach eBook

Topics: ICF, Certified Positive Psychology Coach, Coaching Certificate, positive psychology coaching, advanced coach training, emotional intelligence, positivity

Why Coach Training Should NOT Be Free

Posted by Julia Stewart

Coach training investmentI read an article by Sean D'Souza recently on why free training programs are a disservice to customers.

He says free training is great - up to a point, but no matter how valuable the progam is and how much customers like FREE, the engagement of free customers is only 10%. In other words, 90% of the people who sign up don't really get value, no matter how much the trainer tries to give them.

And those numbers are born out by School of Coaching Mastery's Free Coach Training program. The courses are taken directly from our Ultimate Coach Training Program and I knocked myself out to make them great.

In the 10 months since we launched it, we've had 1,633 sign ups. I estimate that that number actually represents as few as 559 individuals, which is the number of sign-ups for the single most popular course. Of those, only 98 have signed up for all five courses, which is the requirement they must meet if they want to take the free Coaching Certificate Exam. Out of those 98, 57% pass. So far, that's 56 who passed the exam, exactly 10%!

Out of 559 people, only 56 are engaged enough in the program to pass a moderately challenging exam. [UPDATE: DECEMBER 2012 - The Coaching Certificate Exam is no longer available with Free Coach Training, but the training itself is still free.]

Have I done coaches a disservice by offering coach training for free?

As a coach, I know the majority of my pro bono clients have been less engaged than the clients who pay my regular $700 per month fee. Like it or not, humans work harder when they pay dearly. It was the same principle that made my New York City personal training business so successful. It's also why animal shelters don't give puppies and kittens away for free. People take better care of pets that they pay for.

Of course, the engagement level of our paying students is virtually the reverse of our free students. 90% come to class and do the work (play?) of becoming master coaches, getting certified and attracting clients. Their investment in the program pays both financial and emotional dividends for life. That's a lot better then putting money in a piggy bank!

So going forward, expect us to be very forthcoming about what it takes, in terms of training, to succeed as a coach. Free training might be helpful, especially if you're researching the coaching field or pursuing it as just a hobby. Ultimate training is for the coach who wants to succeed and commits to doing what it takes. Read A Tale of Two Life Coaches to get the picture.

In the meantime, here are some simple questions to help you determine which program is for you:

 

Click me

Topics: coach training, become a coach, free coach training, coaching clients, Free, coaching success, Life Coaches, Become a Masterful Coach, certified coaches, advanced coach training

Professional Coaches: Stop Going Naked

Posted by Julia Stewart

Coach Certification Bootcamp

I've talked to hundreds of coaches and nearly all of them say the same thing:

They see themselves equally as entrepreneurs and professionals. I'm not surprised.

DEFINITION:

Entrepreneur: Someone who starts businesses for fun. May or may not be successful.

Professional: Someone with professional training & credentials who offers professional services for a fee. May or may not be successful.

Coaches don't just wear two hats. You could say we have two brains, when it comes to running our businesses. One for the entrepreneur (Fun & profit!) and one for the professional (I'll learn everything I can to give the best results and I have credentials that confirm that.)

I love being an entrepreneur. It's loads of fun. I bet you do too. And I bet your inner professional held you back until he/she was convinced you'd done what it takes to be the best you can be. Not always fun - but worth it, if you want to be a professional with integrity. And necessary, if you want to be a professional who succeeds.

You see, to your inner professional, practicing your profession without the appropriate credentials is as terrifying as walking down the red carpet stark naked!

  • Or performing brain surgery without being a doctor.
  • Or flying a plane without a pilot's license.

There's no getting around this, if you see yourself as a professional. So, if you're a coach who wants more clients and you're trying to do it without training and certification (the coaching profession's recognized credentials), then your inner professional is just trying to save you from disaster and humiliation.

You can thank it for that.

Your inner entrepreneur doesn't get this. It's busy running a cool business and it doesn't have time & money to spend on more training. And anyway, coaches don't really need certification, right?

Actually, according to a number of studies (See Coaching Sherpa), professional coaches without training & certification earn less, become successful more slowly, and/or drop out of the profession after a couple of years.

No surprise, eh?

You've got to get your inner professional and inner entrepreneur talking to each other. They need to work together so you can have the fun, ease and profits you planned on and the integrity you require.

Fortunately for you, there's something that will make both your inner professional and inner entrepreneur very, very happy.

It's called Certification Bootcamp. It's for practicing coaches, only, and it's short on both time and money, long on fun, and high on quality, value and results (Listen, I'm a professional, too).

The premiere edition of CERTIFICATION BOOTCAMP is coming up in a few weeks.

IT INCLUDES:

  • 10 TELE-WEBINAR CLASSES
  • 4 TELECONFERENCES
  • 1 LIVE EVENT

You can customize it and take only what you need.

It's fast and fun and priced so low, even your inner entrepreneur will love it. If you jump in quickly, you inner professional will breathe a sigh of relief and will finally, FINALLY, let you succeed like you know you are meant to.

NO MORE GOING NAKED.

This program is only open to a few good coaches and it's already filling, so if you're at all curious, check it out right now. Your inner professional will thank you.

If you have more questions, call us at +1-877-224-2780

Coach Certification Bootcamp


Check out Coach Certification Bootcamp here.

 

Topics: professional coach, Coach Certification, IAC-CC, IAC Certified Coach, IAC Certification, Become a Certified Coach, certified life coach, certified business coach, certified coach, advanced coach training

    Subscribe for FREE: Learn About Coaching

    Follow Us

    The Coaching Blog

    If you're a professional Business or Life Coach or you're interested in becoming one, the SCM Coaching Blog covers topics you may want to know about: How to Become a Business or Life Coach, Grow a Successful Coaching Business, Get Coach Training and/or Business and Life Coach Certification, Become a Coaching Master and Evolve Your Life and Business. 

    Subscribe above and/or explore by tag, month or article popularity, below.

    Latest Posts

    Most Popular Posts

    Browse by Tag

    Top Career-Jobs Sites Living-Well blog