Coaching Blog

6 Ways Life Coaching is Like Hostage Negotiation

Posted by Julia Stewart

hostages freed by Mohammed Ghafari resized 600
Hostages being freed, Egypt, 2008. Photo by Mohammed Ghafari, Flickr, Creative Commons.

 

 

Life coaching is confused with a number of other professions. Hostage negotiation isn't one of them. So it might shock you to know that effective hostage negotiation shares quite a lot with effective life coaching.

 

Why? Both coaching and negotiation are basically conversations between human beings. The same 'magic' communication skills work well, whether between coach and client, salesman and shopper, parent and teenager, or negotiator and terrorist. In fact, these conversations are really not all that different from each other.

 

I discovered this yesterday while reading Wired magazine collumnist, Eric Barker's interview with former top FBI hostage negotiator, Chris Voss, who now teaches business negotiation at places like Harvard. In it, Chris shares tips and secrets on how to negotiate successfully, stop thinking like a schizophrenic, and why you should never settle for a one-boob breast augmentation.

 

Here are six ways Hostage Negotiation is like Life Coaching:

 

  1. You can't ignore emotions. Chris says one of the biggest mistakes many negotiators make is that they try to ignore emotion and just be rational. The problem with that, as he says is, "There’s a lot of scientific evidence now that demonstrates that without emotions you actually can’t make a decision, because you make your decisions based on what you care about." In coaching, what you care about is called your 'Values'. Great coaches always clarify their client's values, otherwise their clients can't make good choices. I tell my coaching students that emotions always have an underlying logic. Once you understand the meaning behind the emotion, it always makes sense and moving forward gets easier.
  2. You have to really listen. Most people don't really listen to each other; they just formulate their responses while the other person is talking. The result is that they don't really hear everything the other person is saying. Worse, it means most of us go through life without anyone ever really hearing us. That's a soul-slaughtering experience. No wonder some people go postal. Chris says negotiating with a schizophrenic is especially challenging, because a schizophrenic is often distracted by voices in their head. He says when you listen to your own voice in your head instead of to the other person, you're behaving like a schizophrenic who can't really hear what's going on. I couldn't say it better.
  3. Feed back what you're hearing. Chris says, "The idea is to really listen to what the other side is saying and feed it back to them. It’s kind of a discovery process for both sides. First of all, you’re trying to discover what’s important to them, and secondly, you’re trying to help them hear what they’re saying to find out if what they are saying makes sense to them." In coaching, this is called mirroring, or you can double-duty it and also acknowledge them as you mirror. Both of you will get more clarity. The other person will know you're really listening, which helps make a stronger connection. The result is greater openness and willingness to work with you.
  4. Keep clarifying. Chris suggests, "You can say, 'What are we trying to accomplish here?'  Then, 'How is what you are asking for going to get you that?' Great coaching questions! Most people, terrorists and schizophrenics included, need help clarifying what they really want and how they're going to get it. That's what coaching's about. Apparently, that's an important part of hostage negotiation too.
  5. Never compromize. According to Chris, compromize is a terrible thing. The metaphor he uses is the husband who wants his wife to get a boob job. She doesn't want to do it, so they compromize and she just gets one. In other words, nobody gets what they really want. Coaches exist to help people get what they really want. Most people are so used to compromizing that what they tell you they want is usually just what they think they should want or what they think they can get instead of what they actually want. Trust me, your clients can get what they don't want on their own. They don't need to pay you thousands of dollars to help them compromize.
  6. Don't argue. If each side is presenting its arguments, neither is really listening (See #2). Instead of resolution, you get more conflict. If you want the other side to hear you, let them get their whole story out. Otherwise, that story will get in the way of their ability to hear you. It'll get in the way of getting what they want, too. 

 

Obviously, there are key distinctions between life coaching and hostage negotiation. For starters, a negotiator has an agenda to resolve a horrible situation without anyone getting hurt or killed. In coaching, our only agenda is to help the client think and act more resourcefully so they can get what they really want. The negotiator may only be trying to buy time until the SWAT team can either rescue the hostages or arrest the terrorist. Big difference.

 

But people are people. They want you to hear what matters to them, even if they can't articulate that, yet. Maybe if more people were coached, fewer people would go ballistic.

 

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Topics: Coaching, coach training, coach, coaching classes, clients, Life Coaching, life coach training, Coaching Certificate, Strengths, Needs, Values

The Future of Coaching: Trends in Business and Life Coaching

Posted by Julia Stewart

If you think you understand trends in business andfuture of life coaching life coaching, you're probably dead wrong.

Why? Because the future of humanity is about to change at even more breathtaking rates. That means the future of coaching is not what you think. Not even close.

How's that? We're about to reach a technological 'tipping point' across several technologies and this runaway world we live in is about get a million times faster. 

You've heard of Moore's Law? It's the well-established prediction that computing power will double every 18 months, while prices plummit. In other words, exponential growth. Moore's Law has held true for decades. The current result is an iPhone processor that's more powerful than the 1970's Apollo rockets that travelled to the Moon. (which makes Apple's recent map app blunder seem especially silly)

If you were to graph exponential growth, you'd get what's known as a 'hockey stick' curve. At first you get a relatively long period of slow growth, with a slight incline, but at some point the numbers that are doubling become so huge that the curve goes virtually vertical. That's the tipping point or 'escape velocity' that we've just about reached with computing power.

Moore's Law is what futurists call a hard trend. It's a prediction that you can count on. Some futurists say that Moore's Law can be applied to other technologies as well, such as nanotech and artificial intelligence, and that when you combine these technologies, as they are doing at Singularity University, you get even more explosive growth and more escape velocity.

What does all this tech mean to coaches, other than the possibility that someday, Skype will stop bumping us off our free international video calls? Well if you consider Adizes' Change Constant (Change leads to problems, which lead to solutions, which lead to more change, etc.), our potential clients are about to have a lot more problems. They're mostly the kind of problems you want to have, as we say, but they still will feel like big problems to them. And that's when they hire coaches. But wait, before you cheer...

What kinds or problems are caused by explosive growth in the tech fields? Well first there are new jobs created, like IT professionals, website designers and virtual assistants; jobs most people couldn't conceive of 50 years ago. And then there is the elimination of jobs that are replaced by technology, like librarians, sign painters and secretaries. Painful! Except, every time technology replaces some jobs, it creates new ones, such as international tech support, robot repair, and home-based manufacturing. That's a cycle you can count on. New high-paid jobs are always on the horizon, only most people can't even conceive of them, much less get ready. That's scary.

Let's face it, our ancestors evolved back when exponential change equaled the invention of the wheel, the bow and arrow and roasted mastadon instead of raw. Those changes occured at the slow-sloping left side of the hockey stick curve and that's what your nervous system today is wired for, not change at the rate of a new job every year. Jeez.

People are going to need assistance in making constant life-changing transitions, the kinds our grandparents only made once or twice in a lifetime. Maybe we'll need more psychotherapists to talk us down off the ledge, but in this month's Wired magazine, Founding Editor, Kevin Kelly says robots will soon replace therapists. I don't know about that, but he also says nurses, teachers, personal trainers, waiters and surgeons will soon be robotic. The jobs will go to the people who manage the bots.

The best-paying jobs will go to those who can leverage the added value that technology is constantly creating. Beyond that, we can spend our time doing what we want.

So what's the one job Kevin Kelly says robots can't replace? The job of deciding what people really want to do. 

Coaches help people decide what they really want to do.

Coaching is not a tech job, but technology creates the need for coaches. And it's creating more of that need all the time for coaches who are ready.

Can coaches be replaced by artificial intelligence? We're a long way from that, because coaching relies at least as much on 'right brain' intuitive skills, which have been a challenge to the computing field so far, as it does on linear processing skills. But they'll probably crack intuition, eventually.

However, no amount of AI will ever make robots human. You could program 3CPO to say, 'I believe in you', but those words ring hollow unless you hear them from someone whose opinion matters to you.

Coaching will likely be with us for several more decades, or at least until Siri gets programed to ask more than she tells.

What else is about to change? Everything from the demise of our current too-slow, too-expensive, too-ineffective system of higher education (watch this video of new Google University for what might be next); to the rise of the 'bottom billion' as a result of cheap smart phones that now connect impoverished people to unlimited information, to vertical farming that can scale up to feed 10 billion of us. To get a more complete picture, I highly recommend you read Abundance by venture capitalist and X Prize founder Peter Diamandis.

How can you get ready to coach in the coming decades? 

Surprisingly, you don't need to chase every trend. And you don't need to coach huge numbers of people for less. Because the rise of technologies means there is also a trend at the other side of the spectrum. It's the one that leverages Kevin Kelly's 1000 True Fans concept and focuses on hyper-customization and hyper-personalization.

Chris Brogan calls this the 'bespoke business'. This is the type of business most successful coaches have. It includes just a few clients who each pay a hefty fee. It usually also includes some lower-priced options and free content in order to build relationships and true fans. This type of business is on the rise and looks like it's here to stay.

More people will need and want coaching in the coming future. Less expensive goods and services provided by automation will free up money. And with the coming need to prepare for new professions every year, the savvy will use that money to hire tutors, mentors and coaches to help them get where they need to go faster.

What's a good strategy for a coach moving forward into the super-high-tech world of the future? Become the best - perhaps the only - in your specialty. Get just the training you need, be nimble and ready to pivot when things change dramatically, have your own coach and take super great care of yourself - you'll need it.

And have fun. Technology is designed to free us from drudgery. Coaching is the perfect profession for enjoying that freedom.

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Topics: business coach, Coaching, coach training, iPhone, future of coaching, successful business, Life Coaching, life coach training, Kevin Kelly

Positive Psychology: How Coaching Clients Can Create More Happiness

Posted by Julia Stewart

Coaching with positive psychology

Do you know which types of happiness will create lasting value for your coaching clients? Everyone has a slightly different happiness style. What works for one person may not do it for another. Depending on your happiness style, you may want to master the following to create engagement and flow.

Positive Psychology founder, Martin Seligman has identified 3 happy lifestyles, each more enduring than the last:

  1. The Pleasant Life
  2. The Engaged Life
  3. The Meaningful Life

The engaged life is one in which you're challenged to use your greatest strengths and slip into a brain state called, 'flow'. Great performers, athletes, inventors and more have described this state of flow in which everything else disappears. Turns out, flow is an important element of happiness and flourishing.

Flow is an equally important element of positive psychology coaching, as well. When we create this peak state with our clients, coaching feels easy and client results are amazing. If you learn to coach this way, you will immediately upgrade your coaching results. Fabulous coaching practically sells itself because clients like to share their amazing success with others. Learning what flow is will get you started, but join a class to discover how to do it, yourself.

Flow is very much connected to what you are doing and how you do it. When you master a skill, you have more opportunities to reach flow than when you have just beginner skills. That is why we train our positive psychology coaches to coach masterfully. They have more fun, create incredible outcomes for their clients, and enjoy much more success.

Watch this TEDTalk with the 'Father of Flow': Mihaly Csikszentmihalyi to understand how flow is the secret to happiness:

 

 

Learn more about positive psychology coaching and flow:

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Topics: coaching clients, TED, Positive Psychology, Martin Seligman, Mihaly Csikszentmihalyi

5 Life Coach Reasons to Love The Voice

Posted by Julia Stewart

Life CoachLike millions of others, I've grown to love NBC's The Voice. For me, it stands head and shoulders above other TV talent shows for a whole slew of reasons.

I even like it better than So You Think You Can Dance and I'm a former dancer! After laboring for years in dirty loft studios and off-off-off-Broadway theaters in Lower Manhattan, I can only imagine how incredibly cool it is for those young dancers to be featured on television. But it's equally cool for singers to get their chance on The Voice and the format of The Voice makes it really special.

What's so great about The Voice?

1. Like Ceelo Green says, The Voice is full of positive energy. Unlike some other shows that will remain nameless, all The Voice contestents are good performers. None of them are up there to be ridiculed and laughed at. It takes guts to go for your dream and the show respects that.

2. The Voice is a supportive environment. It's a cosmic kitchen serving up great singing chops. The first cool feature is that the judges are competing along with the singers, so they are on the line, too. That makes each of them, great singers in their own right, both judges and coaches. The Blind Auditions that made the show famous, mean the judges have to choose their team members on voice, alone. When more than one judege turns their chair around, the singer gets to choose their own coach, giving the power to the contestents. Those constant shifts in power make the show exciting. Plus, every coach has a vested interest in each of their singers. The better the singers do, the better chance the coach has to win. It's a win-win-win set up, much like a strategic habitat designed by a great life coach.

3. High-quality performances every week. With great coaching, huge talent, intense competition and tons of singing challenges and opportunities to perform, the singers grow before your eyes. Each week, at least one performance gives me chills. Last night, both Amanda Brown with 'Natural Woman' and Trevin Hunte with 'And I'm Telling You', gave me chills, tears in the eyes and a lump in my throat. As every coach will tell you, there's nothing better than witnessing someone who is stepping into their full potential. Very cool.

4. Acknowledgments from all the coaches. The show spends A LOT of time on this. It almost seems like too much, but it's a cornerstone of why the show works. Even though the coach/judges are competing, they are generous with both their praise and suggestions for improvement to all the singers. They don't just hand out pats on the head. And it's fun when they admit how jealous their are of the other judges' teams.

The possible exception is Christina Aguilara, who has doled out faint praise for several singers from competing teams. Positive psychology coaches will notice Christina's use of Passive Destructive Response (PDR) when critiquing Melanie Martinez on three separate occasions, by changing the subject and praising the stage set instead of the singing. It's a well-researched method for subtly stealing someone's thunder. As a result, I grew to dislike Christina and her team by extension and wonder if that's partly why the public voted them out early. I hear Christina won't be back next year.

5. The show is just plain fun. This year, during the knockout rounds, when singers had to win by singing a great duet with their opponent (another example of winning via cooperation instead of straight competition), competing coaches got to 'steal' the losers. Amanda Brown was snatched up by Team Adam Levine and Ceelo is still lamenting her loss.

Of course the banter between the judges is priceless, including Blake Shelton's dumb country jokes, like his comment last night that he thought that big violin-thing was called a Ceelo.

The Voice has everything that I love as a life coach: positive energy, supportive environments, great performances, acknowledgment and fun. As Oprah proved years ago, TV can reach for the highest common denominator and still succeed - hugely.

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Topics: life coach, Coaching, become a life coach, become a coach, free coach training, OPRAH, ENVIRONMENT, The Voice

Become a Business Coach: Super Secrets of a Super-Successful Coach

Posted by Julia Stewart

Become a Business CoachRecently I interviewed Mattison Grey, MCC, about her 15 years as a super-successful coach and the three secrets to success that she wished she knew when she first became a business coach.

If you want to become a business coach yourself, love your work and be well paid, you owe it to yourself to listen to the 45-minute audio, below. Even if you're a veteran business coach, this audio will be eye-opening. In it, Mattison discusses in detail the following:

 

  1. Your fee has to reflect the value your client wants to create, not what you think they want to pay.
  2. Her mentor was right when he told her she would have to learn to sell if she wanted to succeed.
  3. Traditional selling is pushy and manipulative, so she had to learn a new way to sell with authenticity.
Listen to the whole audio to discover what Mattison really means and why it matters if you want to become a business coach and succeed like she did:
Mattison's approach to selling is a fresh breath of air, compared to what most of us think of as selling. 
I know, because I've taken her sales seminar (twice), along with a whole slew of other successful coaches, such as Coaching Telesummit Queen, Adela Rubio, who said, "Mattison shifted my resistance to selling when I took her virtual sales training." and Coach Laurie Peterson, who says simply, "It Works!!!", and TV Image Coach, Sarah Shah, who says the best part is, "I'm making more money and no one feels dirty in the end." 
I've managed to talk Mattison into teaching her signature Real Selling for Real Humans course at School of Coaching Mastery this January.
But you can get a taste of Mattison's unique approach to selling with integrity in a free teleclass on December 13th called, Stop Talking and Get More Clients.
Find out more about the free teleclass and the Real Selling for Real Humans course and learn how you can save $50 off the fee and get a free book ($20 value):

 

Register for FREE: Stop Talking & Get More Clients  

Topics: business coach, become a business coach, coaching clients, Free, Mattison Grey, Adela Rubio, sales and marketing coaches, sales training for new coaches, MCC

Upgrade Thanksgiving With a Gratitude Visit from Positive Psychology

Posted by Julia Stewart

Positive Psychology

Article by Julia Stewart, MCC

I've often said that I wish Thanksgiving was a little more about gratitude and a little less about food. Then again, the food is pretty awesome...

So I'm definitely all for keeping the food! But...

Here's a way to add gratitude to a Thanksgiving feast that's both meaningful and memorable. And according to positive pychology research, this exercise will help you feel immediately happier and...you'll continue to feel happier even six months from now. That's something to be thankful for!

I'm talking about the Gratitude Visit, which evolved out of Martin Seligman's Penn State course on positive psychology.

The holiday season is the perfect time to do a positive psychology visit, because so many of us are traveling anyway. I dare you to add it too your Thanksgiving feast. You'll be glad you did!

Here's how:

  • Think of someone who has helped you in some life-changing way, but who you have never sufficiently thanked.
  • Then sit down with a pen and paper, or sit at your computer, and write out specifically what that person did for you, the impact it had on your life and how thankful you are. 
  • Then travel to that person’s home, or invite them to yours, but don’t tell them about the gratitude visit in advance. An email or telephone call is not enough; you must do this in person.
  • When you are together, whether alone or among others, take out the gratitude story that you previously wrote and read it aloud to them, making frequent eye contact as you read. Then give the story to them to keep.
  • That’s it! Imagine the emotional impact such a strong acknowledgment will have on the person you’re thanking. Interestingly, positive psychologists tell us that the impact on the person who does the thanking is most dramatic.

What more beautiful custom to add to your Thanksgiving tradition? 

This exercise was taken from my course titled, Introduction to Positive Psychology for Coaches. Click the button below to learn more and join the next one.

Learn About Positive Psychology for Coaches

What's your favorite way to express gratitude?

Image by Moonlightbulb

Topics: coach training, gratitude, Positive Psychology, Martin Seligman

New Coaching Niche: Longevity Coach

Posted by Julia Stewart

There are almost as many coaching specialties and niches as there are professional coaches and longevity coaching is a niche with legs.

What does a longevity coach do? This is lifestyle or personal development coaching with a focus on the lifestyle choices that support a longer life. Perhaps even more importantly, a longevity coach can help clients make choices that lead to greater freedom and happiness in old age.

In addition to coaching around diet, exercise, relationships and stress reduction, don't forget the importance of financial planning for happier senior years. Speaking of which, to coach in these areas, you really need some expertise. For both ethical and legal reasons, you need to be qualified to advise clients on physical and mental health, the law, and on finance.

Curious what it takes to live to be 100 years old? See the infographic  from howtobecome.org below. Perhaps Centenarian Coach will be the next big niche!

Becoming a longevity coach


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Topics: Coaching, professional coaching, become a coach, Coaches, coach, personal development

Life Coach Advice for Romney Before the Debate

Posted by Kristi Arndt

Guest post by Dr. Kristi Arndt, MCC
Dear Mr. Romney, Life Coach Advice

May I call you Mitt? It's more comfortable for me if we interact on a first name basis. I was pleased and honored to receive a request yesterday to coach you. Given that your final debate with Barack Obama is tonight, we do not have much time to build our relationship prior to the event. However, I would like our connection to deepen over time as that would allow us to work most effectively together.

As your coach also knowing you grew up around politics with your dad becoming Governor of Michigan, I think it is important for you to understand something. My mother was the political one, not me. Unlike you, I much prefer remaining on the sidelines. How proud your own father would have been to see you running this race!
If you didn't know "the late, great Mary Jo Arndt" as many friends now refer to her, then I encourage you to get acquainted by reading her obituary when you have a few moments. Interestingly, after my mother's sudden passing September 24, 2011, a family member realized she had died on Mary Jo Arndt Day proclaimed by the Village of Lombard President exactly one year earlier

Mitt, at this point the presidential race is way too close to call. Your campaign certainly has an eye on the latest polling data. As we've seen in recent elections, every single vote counts, and one can not take anything for granted. In today's world, information is available instantaneously around the globe. Given the dynamics of political systems, changing moment to moment under the influence of a multitude of complex, interacting factors, plenty of opportunity still exists that I believe can make a difference in your favor.

I'd like to ask you a couple of questions. After all, that is what coaches do best! What do you really think you most need as you prepare for tonight's debate? Whose vote might you gain by showing your true colors and saying what is in your heart instead of sticking to those talking points your advisers have given you? Remember, it's only me; what you say here remains strictly confidential. I really want to know who you are, what you value most, and what drives you to become the next President of the United States of America. Why do you deserve my vote on November 6?

I have an inkling. Would you like me to share it? The words GRACE under PRESSURE are coming to me. Given the fact that you have not yet effectively convinced women to elect you, perhaps a strong, independent-minded, intelligent female leader with her own set of political accomplishments could serve as a perfect role model for you. What do you think, Mitt? Are you willing to give it a try? By the way, the weekend Wall Street Journal summarized the gender gap nicely.

Why are you even with Obama among men in the "Monied 'Burbs" but lagging 10 points behind with women there? Given that you need some swing states to go your way, this seems like a really important gap, especially since I'm one of these women. What's possible while there's still time to influence suburban women who tend to be wealthier and more highly educated?

Perhaps my mother's example can provide some inspiration you might use to convince potential voters to trust you when they head to the polls on Election Day. Mary Jo instinctively knew when to speak up and when it was best to keep quiet even if it meant she had to bite her tongue because a larger issue really was more important. She also fought to win. While undergoing chemotherapy to keep an extremely aggressive cancer under control, she served as the Illinois Women for McCain Campaign Chairman as well as a member of the McCain National Hispanic Outreach Team. Throughout her life, she faced adversity head on and always remained victorious in spirit. She was adamant about bringing women of diverse backgrounds into the Republican Party, encouraging and preparing them to run for elected office. Many times she chose to rise above challenge to defeat the odds, even turning some adversaries into her biggest supporters.

If she did it, so can you. Let's go, Mitt!
Your coach,
Kristi

Mary Jo and Kristi Arndt resized 600A committed leader devoted to help steer the future direction of the coaching profession, Dr. Kristi Arndt is Vice President of the International Association of Coaching (IAC). Kristi integrates extensive knowledge of the Human Design System to guide her clients according to life strategies that are correct for them. A lifelong learner and agent of change, she has fifteen years of professional experience in secondary and higher education settings including roles as a university learning center director and faculty development coordinator at a veterinary school. Kristi is a Master Certified Coach with the IAC and a Board Certified Coach through the Center for Credentialing and Education who earned PhD, EdM, and DVM degrees from the University of Illinois at Urbana-Champaign. To get better acquainted, please book an appointment with her at www.CoachWithKristi.com.

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Topics: life coach, Kristi Arndt, CCE, BCC, MCC, Barack Obama, IAC

Life Coach Advice for Obama Before the Debate

Posted by Julia Stewart

Life coach advice for Obama

 

 

 

 

 

 

 

 

 

 

 

 

 

 

by Julia Stewart, MCC

Mr. President, as a life coach, I don't hand out a lot of advice. I have a deep bag of tools I use to help my clients be, do and have what they want and advice is the least of it. But when it's needed, it's needed.

You're an awesome speaker and I was surprised you didn't wipe the floor with your opponent in the last debate. What's up with that?

Judging from his passion, Romney got some terrific coaching before that debate. For the first time in this campaign, he didn't look like his eyes were clueless about what his mouth was saying. Genuine and commanding, he looked like the kind of guy we want for President. (Apparently, he's a closet moderate, after all!) But he still has an uphill climb. Voters may forget flip-flops, but they don't forget insults. Memories of 'Etch-a-Sketch' and '47%' will accompany them into voter booths in November.

You know all that and you also know that you looked like a high school kid who forgot his homework through much of the debate. You didn't make it though Harvard Law, the US Senate and on to the White House, all in lightening speed, by being a guy who shows up anywhere unprepared.

I think something else was going on. Do you mind if I share?

A few years ago, when you were newly elected President Obama, I wrote a post written for life coaches on the importance of keeping up with our clients' rapid growth. It was called, Coach Who They're Becoming, Not Who They've Been and I used you as the example.

But I'm wondering if maybe you got stuck showing up as who you were, instead of who you are, when you went toe to toe with Romney.

You've written about the challenge of showing up as a trustworthy African American when white Americans react to assertive black men as aggressive or even scary. You've brilliantly managed how others perceive you by consistently showing up confident, at ease, polite, but never aggressive.

Well, it's four years later and Americans no longer see you primarily as a black man running for President. We see you first and foremost as The President: The most powerful man on earth, the leader of the free world, our Commander and Chief.

We need you to be more commanding.

This is a defining moment for both you and the country. Yes you can speak as Commander and Chief to a distinguished white man on television and we will cheer you on. Own it.

Normally, if you were my client, I'd ask you what it means to you to be President and why it matters. I suspect you've already reviewed that along with your talking points.

In your rare and marvelous case, you can own what it means to be the first African American President who can publicly stand in his power in a situation that nobody could even imagine a few years ago.

Go for it.

Topics: life coach, Life Coaches, Coaching Tip, Barack Obama

Life Coach Salary: 15 Reasons Your Coaching Fees Are Too Low

Posted by Julia Stewart

 

Life Coach Salaryby Julia Stewart, MCC

Last night, I taught a Q&A tele-webinar on How To Set Your Coaching Fees for my clients, students and guests. They asked great questions and I know the class was a real eye-opener for them.

The class was inspired by questions from one of my coaching clients who is also a coach.

Bottom line? Life coaching is an expensive, highly personalized,  high-end service. All logic to the contrary, sometimes a service sells more easily when it's expensive. (Just ask a behavioral economist how logical people are about spending money!) And of course, all of this applies to business coaching and executive coaching, as well.

Long story short: if you missed the live webinar, or even if you were there, here's a list of 15 reasons your coaching fees are probably too low. I've divided the list between A. Your probable reasons for undercharging, B. Why that doesn't work for your clients, and C. The reality check. I hope it's helpful!

A. Why You Charge Too Little For Your Coaching:

  1. You don't see the value in coaching. This is way more common than you might think. In fact I didn't see it until I'd been coaching a while. What changed? I worked with incredible coaches who helped transform my life. Then I watched myself transform my clients' lives. Then my clients started saying things like, 'If I weren't paying you $350, I'd find a way to pay you $10,000!'
  2. You have a disempowering story about why people won't pay you more. Yes, a lot of people have been out of work for a long time. But 90% are still working and many of those are making more money than ever. And coaching continues to be the 2nd fastest growing profession in the world. But those are generalizations. The truth is, people who see for themselves the value in coaching will find the money to pay for it. For example, if you're a career coach who has a great track record helping people get hired, an unemployed person will pull together the money to hire you.
  3. You're trying to sell coaching to people who don't value it. For one person, $25 per month will be too much to pay for coaching. But for someone else, anything less than $1000 may be too little, because they want the best coach they can afford. Like it or not, people frequently measure how valuable something is by how much it costs. And in the case of coaching, clients actually put more effort into their own results when they pay more, because they want their money's worth. So don't waste time on the 'client' who's interested in coaching with you, but not interested in paying, unless you sense they are that rare person who will knock themselves out even if you coach them for free - and you really want to coach them.
  4. You don't think you're worth it. Okay, let's say you're a new coach and you've seen the credentials and track records of your competition. Pretty intimidating? It may be tempting to compete on price, but will that really satisfy you? A better strategy is to do everything in your power to get results and credentials as quickly as you can, so you can compete, period. Coach a lot of people for free for a set period of time, but be sure each client knows you want a testimonial from them in exchange. Become a certified coach quickly. Join the IAPPC.
  5. You're trying to coach too many people. When I first became a life coach, I thought 30-40 clients was a full coaching practice. And to make a good living, I really did need a lot of clients, because I was only charging $100-200 per month for each. That left me in a chronic state of always needing more clients. I wish someone had told me that most successful coaches have less than ten clients
  6. You don't know how much money you need to make. As I showed my class last night, your coaching fees aren't your life coaching salary. When you subtract the money it takes to make money, including your business expenses, taxes, and benefits you'd normally get from a salaried position, it takes a lot more money than you might think, especially if you only have 6 clients. Be sure you do the math.
  7. You want to coach low-income people who could benefit from coaching. Nothing wrong with that, unless you put yourself out of business. Better to charge a fee to most of your clients that's high enough to allow you to offer some scholarships. You can also volunteer your coaching services to an organization that provides coaching to low-income people.

B. Why Charging Low Fees Doesn't Work For Your Coaching Clients:

  1. People perceive life and business coaching as a highly-personalized, high-end, expensive service. That's what they're looking for and it's usually what they want to buy. When you charge less, you look like a bargain-basement coach (who may deliver bargain-basement results). One-to-one coaching delivers dramatic results and if the price tag is inconsistent with that, you run the risk of confusing people (and confused people don't buy.)
  2. When people buy a high-end service, they're saying to themselves, 'I'm worth it!' That feeling is what they want. And when someone decides it's time to get a life coach to help them upgrade their life, that feeling is a big part of their resolve. They may actually be disappointed if you don't charge enough to make a statement that from now on, things will be different for them.
  3. People want their money's worth, so the more they pay, the more value they'll get. Your high-paying clients will work harder and achieve more. And you'll be less likely to slack off, too. As one of my colleagues told me, every time she signs on a client with her new higher fee, she thinks, 'Holy crap! Now I have to deliver that much value!' and that's a good thing.
  4. Your clients deserve better service from you. I tell my clients that it's my goal to give them exactly what they need. They're all high-achievers, so I'm confident they won't become needy just because I'm extremely supportive. But a coach who's trying to make a living with 30 low-paying clients is spread too thin between serving clients and constantly needing to market and sell in order to keep the numbers up. That means less attention for each client. And it may mean that you're needy, because you always need more clients. A needy coach is never at their best.

C. The Reality Check:

  1. Coaches worldwide average around $200 per coaching hour. Even if you choose to discount your fee, you don't need to charge a lot less than that.
  2. According to coaching surveys, most professional coaches average just six clients per week. That means each client needs to pay a hefty fee in order for the coach to earn a substantial salary.
  3. Even if you have only 5-10 coaching clients, you will need to spend some time and expense on marketing and sales and you need to be paid for your entire week, not just the time you spend coaching.
  4. When you add up what it costs to be in business, including business expenses, income tax, retirement investments and, if you live in the US, health insurance premiums and 100% of you Social Security and Medicare payments, you may find that earning a $100,000 take-home salary from coaching may easily require $150,000 in annual income.

Well there you have 15 reasons why your life coaching fees are probably too low. What are you going to do about it?

Set your coaching fees with confidence. Get the new FREE eBook:

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Topics: professional coach, coaching business, life coach, executive coaching, money, mentor coach, coaching clients, Business Coaches, life coach salary, Life Coaching, IAPPC

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