Expressing is the manner in which the coach communicates commitment, direction, intent, and ideas.

1. The coaching interaction is enhanced with the client being at ease and trusting.
2. The client is open to understanding and/or questioning any
communication from the coach.

1. Respect.
2. Attentiveness.
3. Client-focused.
4. Clarity.
5. Appropriateness.

• communication “for” the client vs. “to” the client.
• allowing the “how” of communication vs. the “what” of communication (how the coach conveys his or her support and encouragement vs. using words alone for expression).

The coach:
1. Maintains focus on and attention to the client.
2. Builds and maintains rapport through tailored communications.
3. Uses verbal and nonverbal skills.
4. Speaks mindfully, clearly and economically.
5. Speaks directly, while sensitive to the client’s mood and circumstance.
6. Invites the client’s input, self-disclosure and expression of feelings.
7. Uses pace and energy effectively.

The coach:
1. Is self-absorbed (trying too hard, focusing on self versus the client, not
being fully present and engaged or interrupting inappropriately).
2. Uses a pace of expression that is inconsistent with the energy of the
session (for example, rushing or delaying).
3. Is ineffectual in making a point (for example, too wordy; the client doesn't understand vocabulary, references and metaphors; point not pertinent).
4. Communicates in a manner that is inauthentic or is incongruous with the client’s words or tone.
5. Has inappropriate verbal mannerisms.

1. The coach and the client exchange is free flowing and/or expansive.
2. The coach’s communication becomes a springboard for the client to more open discourse and positive result.