#2 Perceiving, affirming and expanding the client's potential
| Definition |
The coach recognizes and helps the client to acknowledge and appreciate his or her strengths and potential.
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| Effect |
1. The client has greater appreciation of his or her capabilities and potential.
2. The client is more willing to takes actions beyond his or her current paradigms.
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| Key Elements |
1. Being in empathy with the client.
2. Recognizing a wider range of possibilities.
3. Encouraging and empowering the client.
4. Challenging limiting beliefs.
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| Distinctions |
- believe vs. judge
- enable vs. push
- expand vs. stretch
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| Effective Behaviors |
The coach:
1. Offers sincere encouragement.
2. Expresses belief in the client’s potential.
3. Declares commitment to the client’s success.
4. Gives specific positive feedback referring to the client’s behavior and performance.
5. Reminds the client of his or her capabilities, strengths, talents, knowledge and experience.
6. Inspires and evokes the client’s greatest potential.
7. Taps into the client’s desire to leave a lasting legacy.
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| Ineffective Behaviors |
The coach:
1. Cheerleads.
2. Accepts rather than is curious about the client's perceived assumptions, limitations and obstacles.
3. Challenges beyond what the client can handle so that it becomes discouraging.
4. Pushes his or her personal agenda in the guise of support.
5. Manipulates the client.
6. Makes the client wrong.
7. Creates client dependency.
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| Measures |
1. The client is no longer held back but is instead excited and moving forward, talking about and planning actions.
2. The coach encourages more action from the client beyond the client's comfort zone where appropriate.
3. The client is empowered and accepts responsibility.
4. The client has motivation for action and completing the assignments.
5. The coach inspires and evokes the client’s greatest potential.
6. The client recognizes his/her own potential.
7. The client feels validated and understood. |
© 2007 International Association of Coaching.
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