1. Establishing and maintaining a relationship of trust
2. Perceiving and affirming the client’s potential
3. Engaged listening
4. Processing in the present
5. Expressing
6. Clarifying
7. Helping the client set and keep clear intentions
8. Inviting possibility
9. Helping the client create and use supportive systems and structures
© 2007 International Association of Coaching. All use, reproduction, distribution and modification of these materials is subject to the terms and conditions of the license available at www.certifiedcoach.org/license