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IAC Learning Guide for Coaching Mastery 2
#2 Perceiving, affirming and expanding the client's potential | Definition |
The coach recognizes and helps the client to acknowledge and appreciate his or her strengths and potential. |
| Effect |
1. The client has greater appreciation of his or her capabilities and potential.
2. The client is more willing to takes actions beyond his or her current paradigms.
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| Key Elements |
1. Being in empathy with the client.
2. Recognizing a wider range of possibilities.
3. Encouraging and empowering the client.
4. Challenging limiting beliefs.
5. Recognizing strengths of client and awareness of where strengths support personal and organizational goals (where appropriate).
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| Distinctions |
- believe vs. judge
- enable vs. push
- expand vs. stretch
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| Effective Behaviors |
The coach:
1. Offers sincere encouragement.
2. Expresses or demonstrates belief in the client’s potential.
3. Demonstrates commitment to the client’s success.
4. Gives specific positive feedback referring to the client’s behavior and performance.
5. Reminds the client of his or her capabilities, strengths, talents, knowledge and experience.
6. Inspires and evokes the client’s greatest potential.
7. Taps into the client’s desire to leave a lasting legacy, where appropriate.
8. Connects client’s potential with possible opportunities and resources in the client’s organization
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| Ineffective Behaviors |
The coach:
1. Cheerleads or uses exaggerated (“over-the-top”) or insincere enthusiasm.
2. Accepts rather than is curious about the client's perceived assumptions, limitations, and obstacles.
3. Challenges beyond what the client can handle so that it becomes discouraging.
4. Pushes the coach’s agenda in the guise of support.
5. Manipulates the client.
6. Makes the client wrong.
7. Creates or encourages client dependency.
8. Guides the client toward culturally inappropriate actions.
9. Does not show faith in the client.
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| Measures |
1. The client is no longer held back but is excited and moving forward, talking about and planning actions.
2. The coach encourages more action from the client beyond the client's previous comfort zone, where appropriate.
3. The client is empowered and accepts responsibility.
4. The client is motivated for action and completing the assignments.
5. The coach inspires and evokes the client’s greatest potential.
6. The client recognizes his/her own potential.
7. The client feels validated and understood.
8. The client becomes aware of behaviors, thoughts, and beliefs that are limiting. |
| Common Mistakes Coaches Make |
- Cheerleading or being patronizing or parental.
- Pushing the client to be or do more.
- Automatically accepting the client’s limiting assumptions and beliefs, or those assumptions and beliefs which are inconsistent with the client’s desires.
- Trying to get the client to do what the coach thinks would be good for the client.
- Measuring or expressing the client’s value or potential only in terms actions and accomplishments, rather than by who the client is being or is capable of being. |
| Indicators the Coach Understands the Mastery |
- The coach naturally offers sincere encouragement via comments and questions.
- The coach creates openings for the client to discover and express themselves and/or their potential.
- The coach realizes clients need the coach to perceive, affirm and expand the client’s potential – even the most self-assured clients.
- The client begins recognizing and accepting his or her own greatness and what might be possible.
- The coach does not measure the client’s worth (or the coach’s worth) by what the client does and whether it worked or not.
- The coach identifies where the client’s strengths intersect with their personal goals and those of their sponsoring organization (where applicable). |
| Definition |
The coach recognizes and helps the client to acknowledge and appreciate his or her strengths and potential. |
| Effect |
1. The client has greater appreciation of his or her capabilities and potential.
2. The client is more willing to takes actions beyond his or her current paradigms. |
| Key Elements |
1. Being in empathy with the client.
2. Recognizing a wider range of possibilities.
3. Encouraging and empowering the client.
4. Challenging limiting beliefs. |
| Distinctions |
- believe vs. judge
- enable vs. push
- expand vs. stretch
|
| Effective Behaviors |
The coach:
1. Offers sincere encouragement.
2. Expresses belief in the client’s potential.
3. Declares commitment to the client’s success.
4. Gives specific positive feedback referring to the client’s behavior and performance.
5. Reminds the client of his or her capabilities, strengths, talents, knowledge and experience.
6. Inspires and evokes the client’s greatest potential.
7. Taps into the client’s desire to leave a lasting legacy.
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| Ineffective Behaviors |
The coach:
1. Cheerleads.
2. Accepts rather than is curious about the client's perceived assumptions, limitations and obstacles.
3. Challenges beyond what the client can handle so that it becomes discouraging.
4. Pushes his or her personal agenda in the guise of support.
5. Manipulates the client.
6. Makes the client wrong.
7. Creates client dependency.
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| Measures |
1. The client is no longer held back but is instead excited and moving forward, talking about and planning actions.
2. The coach encourages more action from the client beyond the client's comfort zone where appropriate.
3. The client is empowered and accepts responsibility.
4. The client has motivation for action and completing the assignments.
5. The coach inspires and evokes the client’s greatest potential.
6. The client recognizes his/her own potential.
7. The client feels validated and understood. |
© 2007 International Association of Coaching.
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