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Is the International Association of Coaching Headed the Wrong Way?


International Association of Certified Coaches

Yesterday, I got an odd email from the International Association of Coaching (IAC) President, Bob Tschannen-Moran.

Maybe I misunderstood, but it seemed to me that Bob was trying to tell me that a recording that I made with Natalie Tucker Miller and Elizabeth Nofziger, who are both IAC & SCM Certifiers, and using systems that belong to my company, actually belongs to the IAC to do as it sees fit, regardless of my wishes. Hmm...I think U.S. Copyright and Freedom of Speech laws would differ with that.

[Update: I just received a note from Bob, saying of course the recording is mine. I did indeed misunderstand. This post isn't an attack on Bob or the IAC Boards. I just disagree - or misunderstand. You're invited to add your thoughts in the comments section, below.]

If you know me well, you're probably chuckling, because I'm somewhat famous for my temper. It’s my worst weakness. On the up side, I always learn something valuable when I get mad. Here's what I'm learning from my latest tempest:

My loyalty actually lies more with Thomas Leonard's International Association of Certified Coaches (See the original logo above) than it does with the current IAC.  Today's IAC is the organization that evolved from that over the past seven years and of course, it is different. The problem for me is that I'm not okay with all of the differences.

If you’re curious, check out Thomas Leonard's original announcement about the IACC here. Is it better or worse? That's a matter of opinion, but here are some of my thoughts:

Thomas' vision for improving the quality of coaching worldwide was huge. He saw a skills-based coach certification as the vehicle to bring about this worldwide upgrade to coaching excellence and the IACC was the organization to oversee it.  It could only be accomplished if large numbers (most?) of coaches got on board. With a big mailing list of devoted followers and a willingness to put up $25,000 seed money, Thomas had the tools to make it work.

Given Thomas' tragic death less than five months after he announced the IACC, it is a triumph that it survived at all. His estate was tied up for over a year. His company changed hands and took a different path. However, the IACC already had thousands of passionate supporters. Many of whom, like me, were donating their time to make it happen. Still, it was a disturbing sign that his vision was already being watered down, when not long after Thomas' passing, the International Association of Certified Coaches' name was changed. It's now the International Association of Coaching.

What about the commitment to Certified Coaches? Read on.  

The IAC retained the Certified Coach brand. Although it no longer uses the Proficiencies, it still certifies coaches using a process similar to the one Thomas and the original IACC President, Michael 'Coop' Cooper, laid out. It is a very rigorous certification process that only about 25% of coaches pass on the first try. It does indeed raise the quality of coaching for many who attempt it.

However, the IACC's sister organization, the Coaching School Accreditation Council, announced at the same time by Thomas, doesn't exist. This organization would decide if a school could teach the intellectual property on which the Certified Coach designation is based and thereby prepare coaches to get certified. 

Is there an IAC coaching school accreditation process? No. Rather than a coaching school accreditation as rigorous its coach certification, the IAC has chosen instead to make its IAC Coaching Masteries(TM) available to anyone via a commercial license. It doesn't matter if you're a coach, a dentist, a plumber or a marine biologist, if you want to be an IAC Licensee and teach the Masteries, all you have to do is pay the IAC some money. What?

The IAC doesn't even require its licensees to be IAC Certified Coaches. Funny, they have one of the world's most rigorous coach certifications, but apparently anybody with a credit card is qualified to train coaches to prepare for it. Where is the consistency of purpose?

Worse, the IAC website doesn't clearly communicate this to visitors. Most people (in the U.S. anyway) assume that a license means some kind of test has been taken. If you want a license to practice medicine, you have to pass a test. If you want a license to drive, you have to pass a test, etc., etc. But if you want a license to teach the IAC Coaching Masteries(TM) all you need is some money. Good for the IAC, not so good for coaching.

A commercial license is the type you agree to if you want to use software by Microsoft or Apple. It's a bunch of legalese you must accept in order to use their intellectual property. It doesn't imply approval, it simply protects the organization that does the licensing.

The IAC license protects the IAC from risk, but it offers no leadership to the coaching world, not the sort that the IACC was founded upon. An organization can't lead without taking risks. 

Although I'm really not okay with the IAC's commercial license, I was the first to buy one. Why? I still believe in this certification. I'm just disappointed that so little attention has been paid to HOW coaches will upgrade their coaching by seeking IAC Coach Certification. The IAC says it is not in their mandate to teach or accredit. But this is an important need and leaving it unaddressed leaves a big crack in the process. The result is that only a fraction of Certified Coaches exist compared to the original intent. 

Numerous coaches have told me privately that they think the commercial license is a big mistake. However, the membership has virtually no way to fight it. Because although the original IACC granted voting rights to all Certified Coaches, the current Board of Governors (BOG) and Board of Certifying Examiners choose their own replacements, not the members. This means they can change the rules without even notifying us.

Don't get me wrong, many Board members are my close friends and colleagues. There are some dedicated people there working hard on the IAC and I think their intentions are good. But if you want to get on the BOG, you have to be recommended by a current BOG member and then voted on by the other BOG members. That can block certain people from ever being able to serve.

The current voting structure leaves the BOG unaccountable to anyone. It's easy for a comfortable 'group think' to set in and for board members to agree on rules that work for them, but not for the whole membership. If the IAC were to become the huge worldwide organization that Thomas envisioned, a small group of people and their friends would have too much power over this fast-growing billion-dollar industry.

Even though I've been invited to join both Boards, I'm not comfortable with the current process. I think IAC members should be making these choices, themselves. Give them the vote! Members of an organization who have voting rights tend to be more engaged and invested in it. Because there’s a disconnect between the board, the members and the mission, many of the original supporters have fallen away.

Is it fair for me to expect today's IAC to act like the original IACC? Probably not. But some elements that I think are critical to its mission, the mission that I still care about, have been lost over the years and that makes a big difference, at least to me.

That leaves me wondering whether School of Coaching Mastery's IAC license is still a fit for us. Without it, I'd have greater freedom in developing my own intellectual property and there wouldn't be disagreements over who owns my recordings.

Don't worry, if you're an SCM student, we're not going to make any changes right away and regardless, we'll keep our agreements. Even if we drop the license, we can still help you get certified. I've been helping coaches pass IAC Coach Certification since 2003 and the past two years since we first bought the IAC license (It wasn't available until then) haven't helped us do that any better.

What do you think? Should the IAC's Board be voted on by the IAC Membership? Should the IAC continue to license any and all comers? Is there any reason to stay faithful to the original IACC mission? Should members have more power? Or should we just quietly go on paying our dues?

By the way, if you're curious about the recording in question, it's available for free to members of the IAC North American Virtual Chapter, a free service for all coaches that we offer and that is aligned with the IAC.

Join the coaching chapter

 

Join the IAC North American Virtual Chapter for free here. 


Comments

IMO anyone IAC licenses to "teach" the Masteries should have at least one IAC certified coach on board. How else are we going to get more coaches trained well & certified as masterful? I certainly wouldn't sign up with a school that wasn't taught by an IAC certified coach. 
 
I would love to see all certified coach members have some voting privileges with the Board being directed by certain member votes.  
 
 
Posted @ Monday, June 28, 2010 11:57 AM by Jude
Thanks for weighing in Jude!
Posted @ Monday, June 28, 2010 12:14 PM by Julia Stewart
Julia - I have been on the IAC Board since January 2009, and have been primarily involved in the recent strategic planning process. As the 2010 Vice President, I have also participated in IAC ExCom meetings since January. I’ve volunteered to respond to your blog post on behalf of the IAC Executive Committee.  
 
First let me say that the IAC BOG shares many of your concerns, particularly around how important it is for the IAC to stay focused on increasing benefits to members. We also completely agree that openness and transparency should be guiding values – indeed you will see these listed in our recently published strategic plan. [The IAC strategic planning process itself extended over a full year during 2009/10 to allow for 3 rounds of open consultation with our members in all time zones.] Our new strategic plan will be formally launched in September, along with our new website, and we are already hard at work to address some of the very real issues, including: 
 
• Increasing real and practical member benefits – the key feature of our strategic plan is to expand learning pathways for coaches. We already have several exciting partnerships in development, to be announced soon.  
• Supporting the lifelong learning journey of our IAC CCs – Once the strategic plan is launched, we will be inviting our IAC CCs to beta test the new IAC Learning Agreement. This tool will be a vehicle for IAC members (Certified Coaches and others) to state their intentions for professional coach development during the coming year. By 2012, we anticipate that IAC CCs will be required to have Learning Agreements on file and have them reviewed periodically to help them stay fresh and accountable to the IAC standards. IAC CCs will also be offered opportunities to lead and contribute to the development of coaching excellence worldwide, through coach mentoring programs, participation in research, and board membership/committee leadership.  
• Developing or revamping systems and procedures to improve responsiveness, clear communications, and accountability – All organisations need thoroughly conceptualised systems and well-documented procedures to facilitate clear communication and to ensure accountability. We have many good systems in place, and we are working steadily and with focus on the gaps that were identified in our strategic planning process. Accountability issues vis-a-vis our Board and Licensees will be addressed. In the spirit of our annual Learning Agreements for certified coaches, we will also require statements of intent, orientation, annual check-ins, and post-exam applicant contact of all Licensees. This is how we intend to strengthen the Licensee program without going back to “old school” regulating or accrediting of the coach-training industry. We have many dedicated and hard-working volunteers assisting with this. And anyone who would like to help us do this more quickly is extremely welcome to contact me directly at vicepresident@certifiedcoach.org.  
• Addressing organisational capacity issues – as you pointed out, Julia, we did need some seed money to get us started. And we have persevered through the sheer dedication and hard work of volunteers, especially our Board members. Our strategic plan identifies “building organisational capacity” as one of two broad design strategies for the next 5 years. Specifically, we want to hire some staff who can be available and responsive to our membership, who can stay focused in a full-time manner on the work of the IAC, and who can coordinate the myriad activities being undertaken by volunteer committees. Other capacity issues on the planning board include adding more certifiers (in multiple languages), launching and supporting the learning agreement framework, putting systems in place to grow the organisation. 
• Attracting, orienting and harnessing talented volunteers – It will be delightful when we have a surplus of volunteers and/or nominees for the Board, and when this happens involving the membership more fully in the BOG selection process will certainly be in order. Board nominations are always welcome, and since I have been involved at least four new Board members have volunteered or been nominated from outside known circles. The strategic plan also highlights the need for a much better orientation/induction of volunteers, as well as better coordination of volunteer activities. Our first priority tasks in this area are being worked on now. 
• Stepping up to the leadership role our members expect us to take – Julia, Thomas’ vision was indeed huge, and he was always one for creatively moving beyond the status quo. Though the IAC has been working quietly over the past 7 years, its achievements are significant. As you would know, the IAC Masteries® were developed to evolve the proficiencies and are fully in keeping with Thomas’ vision. We would expect these to continue evolving over the years. In addition, we now have the IAC Masteries® translated into Chinese, French, and Spanish. Our Board has expanded its global reach with members from Europe, China, Mexico and Australia. As part of our leadership role, we have taken the stand that we don’t agree that coaching “schools” are the only way to develop masterful coaching. The IAC intends to focus its resources on expanding pathways to coaching mastery – we feel that accrediting schools is and “old school” model in opposition to this vision. We intend to provide more support to licensees to get the IAC Masteries® out there, and then hold coaches accountable to high professional standards, through learning agreements and the certification process. This is a leadership position fully in keeping with Thomas’ vision. 
 
In short Julia, the IAC’s recent strategic planning exercise, to which all IAC members were invited to contribute, has highlighted some of the same concerns you have expressed and we are currently undertaking several organisational development initiatives to further professionalise the organisation, in anticipation of growth. We are fully open to enquiries from potential BOG members. And by the time we formally launch our strategic plan and website in September, we should have several exciting new member benefits to offer. So far, we have received nothing but positive feedback on our plans, many of which are already coming to fruition, and have been praised for representing Thomas’ vision.  
 
With warm regards, 
 
Joan Marie Johnson 
Vice President, International Association of Coaching 
Organisational Development Consultant and Coach 
 
IAC email: vicepresident@certifiedcoach.org  
IAC Web:www.certifiedcoach.org 
Posted @ Monday, June 28, 2010 6:14 PM by Joan Marie Johnson
Thanks Joan Marie - Your response merits blog post all its own! I'll have to read it more than once to digest it.
Posted @ Monday, June 28, 2010 6:36 PM by Julia Stewart
I helped "beta-test" the first IAC certified coach tests...and I actually then took the initial proficiencies test and did not pass it. And let me tell you, I am smart and one of those people who takes tests well. Those initial tests had loaded questions and some parts were simply nonsensical. They did not really judge your aptitude for coaching so much as your ability to decipher whatever it was the test makers wanted you to know. I think at some point I might have passed the written exam but did not get around to the rest of the certification because it was costly and time consuming, and frankly, NONE of my coaching clients EVER asked me about coaching certification. EVER. 
 
Now, maybe they saw I did not have "certified coach" next to my name and never hired me in the first place...but then again, I have a bunch of other certifications and letters I can use...so I don't think that's it. 
 
The bottom line for me is that the time and energy it takes to be certified is not worth it when I can close sales with clients without having it.  
 
I have also since been disappointed in the way the IAC and Coachville have veered away from Thomas Leonard's original proficiencies. I trained directly with Thomas at one of his intensives...and I took the course again with Dave Buck. Those initial proficiencies were solid...since then everything is a mish-mash. 
 
Also, it's very disappointing that the IAC certification test was designed more as a "weed-out" process than a recognition of the diverse skills we have as coaches. If people weren't passing the test, it wasn't because those people are bad coaches or the test was showing who was good...it was because the test was poorly made. Coaching is more about people skills than regurgitating philosophical talking points at any rate! 
 
But all of this to me is a fault of leadership, and sadly, I just don't see that the coaching profession today has many leaders who think and communicate as clearly and as cleanly as Thomas did. The IAC(C?) as an organization has certainly not made itself compelling. I think I actually get the new "IACC" newsletter (or some coaching organization's newsletter, that's how foggy I am on the brand)...but I don't even read it except for a quick scan. I have not otherwise paid attention to what the organization has done in the past 5 years.  
 
We are sorely lacking in the excitement, vision and clarity Thomas brought to the table. 
 
With all this...I've been coaching 10 years now and have no plans to get certified any time in the foreseeable future. I may at some point take some fresh training with a coach training program IF it is innovative and exciting to me...and if a school certification is available, I'll do that. But try to jump through hoops for a certification from an external organization that is divorced from the training? Nope. 
 
Other professions have accredited SCHOOLS that offer "official" certifications from their schools. I'd rather see coaching go in that direction than try to create one "one-size fits all" test or series of hoop-jumps for certification. If you go get your certification in hypnosis, you don't just take a test with the hypnosis board. You go train with an accredited organization, complete x many training hours, maybe do some client work, and the school certifies you. That's how it should be in coaching too. I know Thomas had a vision of the proficiencies being this benchmark we could all use for certifying, but that has been thrown out the window. So I think a less centralized approach is best.  
 
Give the power to the schools themselves. These coaching "organizations" like ICF and IAC(C) have just ended up being petty bureaucracies. They don't seem to offer much value vs. the costs.
Posted @ Thursday, July 01, 2010 10:00 PM by Anonymous
Thanks Anonymous - You make some excellent points. What I learned from the IAC's online test is that coaching doesn't translate very well into a multiple-choice test, so the School of Coaching Mastery certification doesn't use one, at all. We mainly just want to know that you can coach! 
 
The Proficiencies were great stuff and although the IAC Coaching Masteries(tm) cover important points, they lack the poetry that made the Proficiencies so evocative.  
 
As far as the IAC and ICF being bureaucracies, I don't think even Thomas could have prevented that. Once you have rules and regulations, you're trying to rule the present with decisions that were made in the past. On the other hand, with no rules you have chaos and confusion. Navigating the moment that lies between those two extremes is what coaching is all about. Is it possible for a coaching association to do that?  
 
Perhaps that's what we really need?
Posted @ Thursday, July 01, 2010 10:36 PM by Julia Stewart
I want to let folks know that there are 2 articles related to this subject at Coaching Commons: 
 
'Questions About IAC’s Path – and Thomas Leonard’s Legacy' @ http://bit.ly/clUqab 
 
'Breaking News: IAC Unveils “Revolutionary” Path to Coaching’s Future' @ 
 
http://bit.ly/96FdgU
Posted @ Friday, July 02, 2010 11:34 AM by Julia Stewart
Julia 
First, way to go for calling it as you see it. That takes a lot of guts.  
 
What is happening at the IAC and happened earlier this year and late last year with ICF is really interesting. Interesting that two of the most visable coaching organiztions are having trouble.  
 
Makes me curious about a lot of things. 
 
Do people want coaching orgs? 
 
Do people really want certification?  
 
The question i posed in my blog, is coaching really a profession at all?  
 
One of my mentors years ago said, "certifying and organizing coaches is like herding cats"......I am beginning to experience what he meant.  
 
It's like the wild west out here, buyer beware, bring your six shooter and hope for the best.  
 
Posted @ Monday, July 05, 2010 1:24 PM by Mattison
Thanks Mattison - Funny, I used a 'herd of cats' analogy to describe coaches in a comment I made at the Coaching Commons! 
 
This feline herd has demonstrated an interest in coaching associations and certification, but they tend to balk at jumping through hoops and being told what they can and can't do. 
 
I wonder if this pro-preneur business can be assisted by an approach that acknowledges the those who demonstrate professionalism without constraining their entrepreneurship? 
 
If we need a professional organization at all, it will have to do both. It's interesting that both the IAC and the ICF have 1st Tier structures for what is essentially a 2nd Tier business form. (I know, don't get me started on Spiral Dynamics, but the SDi research basically predicted this type of conflict.) 
 
Posted @ Monday, July 05, 2010 1:49 PM by Julia Stewart
Double-bind are second only to distinctions as one of my favorite coaching constructs and this:  
 
This feline herd has demonstrated an interest in coaching associations and certification, but they tend to balk at jumping through hoops and being told what they can and can't do.  
 
is a massive double-bind. I don't see how the coaching org. can do both at the same time. If that is what coaches want someone will have to innovate something for sure.  
 
Posted @ Monday, July 05, 2010 1:58 PM by Mattison
I don't know how an organization can do that either, AND I know it can be done. It will be done when the need is strong enough. I'm not sure if that is now, or soon or never. 
 
Double-bind isn't a term I use, but 'Competing Values' is. When we have 2 competing values that are mutually exclusive, yet fundamental to who we are, we tend to get massively stuck and/or feel incredibly uncomfortable, which is a wonderful signal that it's time to evolve.  
 
Perhaps the coaching profession/service is experiencing a double-bind now.
Posted @ Monday, July 05, 2010 2:09 PM by Julia Stewart
 
At the time I joined, I understood the IAC as an organization established to create, administer and support a coaching certification based on proven competence, not on where someone trained or how many clients had paid them. As I saw it, that aim would benefit coaches and their clients, rather than coaching schools and a small cadre of certified mentor coaches.  
 
While that suited my personal goals, from an organizational perspective, certification seemed like a narrow objective for a professional association in an emerging field. Would we not need more than certification, such as opportunities to build a lively network of professionals, engaged in productive dialogue that encourages participation and learning? This stuff takes time. As a long time volunteer, I'm watching my other profession's professional association finally hit its stride - after 40 years! IAC, in its infancy, still needs to find its legs. We need to expect it may stumble or take a step or two in what some of us may consider the wrong direction. Discussions such as this will, I think, help.  
 
IAC is still building its resources and its relevance in a world where anyone can hang up a "coach" shingle. Each of us can help. Every certified or aspiring IAC-CC creates credibility for coaching - in my other profession, we'd call it "brand building" - in every client session, every marketing conversation, in our blog posts and Tweets, in every moment of our professional lives.  
 
In sparking this discussion, Julia has, once again, made us think, made us care and shown us her passion for good coaching and, perhaps, shown us our own. Thanks.
Posted @ Monday, July 05, 2010 4:57 PM by Sue Johnston
Well said Sue - It's a shame this sort of organization takes so long to hit its stride, when the world is moving so quickly. No doubt, there are good reasons for that. Wouldn't it be great if business associations were as nimble as business?
Posted @ Monday, July 05, 2010 9:40 PM by Julia Stewart
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