Coaching Blog

Sage Advice From a Successful New Coach

Gregory Schillinger was one of the first coaches to take a chance on School of Coaching Mastery three years ago.

So you can imagine that I was pretty darned pleased when Gregg called me up a few weeks ago and told me he's now making more money than he ever thought possible. This, while building a new coaching business in the middle of the Great Recession!

It's really no surprise, though. Gregg is an enormously talented coach and successful businessman. But then, coaches who are attracted to the word, mastery, tend to be a cut above. Hence our name, School of Coaching Mastery.

To paraphrase Gregg, it's the ones who 'get it' that you want to attract, because they get the most value.

I invite you to listen to my entire interview with Gregg, below (worth listening to the full 24 min.), because his experience can help you succeed beyond your expectations, too, but here's an outtake that is pure gold:

'If I had a plan that said I want to make this amount, I wouldn't have. And much to my wife's surprise, and now I think she's come around to think that it's good to have a plan, but best to be able to adapt for reality, because you never know who you're going to meet on the street, or in a conversation, or through a contact and that's where the plan really starts to take place. You know, it's a fluid thing.

I'm doing very well, I must say. Better than I ever have or thought I would. But in the end of the day, why not? Why shouldn't I do well and why shouldn't anybody do well? I think forcing the expectation would have done me no good.

Accept what I have now and having faith that it would all work out is how. That's my plan. That's it in a nutshell.'

Gregg's a business coach who specializes in helping new restaurant owners succeed. His website is: CoachingRestaurants.com

Unfortunately, the audio player isn't working on this page, but you can listen to this audio here.

Are you also a coach or coach-to-be who's attracted to mastery and an 'early adopter'? You may be a perfect fit for our new Ultimate Coach Training Pilot Membership Program, which can save you a bundle. You can't read about it on our site, but you can attend a free class this week to learn about it. There are just seven spots open in this program.

Sign up for an invitation to a free call with Julia Stewart on how to become a Pilot Program Member of the Ultimate Coach Training Program.

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Why Coach Training Should Be Free

I never thought I'd say this, but it's time: Time for coach training to be free.

Why? Because people need coaching. It changes lives and that's why it has become one of the most marketable and employable skills of the 21st Century.

But many of the people who want to coach are unemployed and broke, so a new cottage industry has emerged: selling fake coaching credentials for a few hundred dollars, instead of the few thousand that coach training usually costs. Sometimes a tiny amount of training goes with the diploma, certification, or degree, but mostly they're just rubber stamps.

Fake credentials hurt the clients who hire the coaches and they hurt coaches who are naive enough to buy them. They also hurt the reputation of coaching. 

It's time for real coach training to be free. So coaching schools can go back to competing on merit, instead of price and the coaching world can get back to quality, evolution, growth and potential.

Today, School of Coaching Mastery starts offering our Free Coach Training Program. It's our answer to the epidemic of bogus training.

Over the coming weeks, we'll add more courses. We'll also give an exam for those who want to take it and the graduates will receive a free Coaching Certificate. Now anyone who is curious can have genuine coach training. There's no reason to buy bogus credentials.

If you want to know more, read our 'Free Coach Training Manifesto' here.

If you like this idea, please use the social sharing buttons above to help us spread the word.

If you want free coach training, no strings attached, go here.

What do you think? Do you like this idea? Are we crazy? Are you curious about the details? Comment below:

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How to Kill Your Coaching Business with Social Media

I love social media for my coaching business.

 

I've been attracting coaching clients and students with online social tools for the past five years. Some of my favorite clients, ever, have come from web 2.0. Many of my Coach 100 students have had extraordinary success building their businesses with online tools. School of Coaching Mastery has had a strong social presence since its launch in 2007. Heck, we even have our own social networking site!

So I'm not the coach you'd expect to say that social media could kill your business. And no, I don't mean that your Facebook addiction might keep you from working on your business as you should (although it could). And I don't mean that you should be out shaking hands at live networking events instead of using online social networking (although some coaches really should be networking live instead of online).

I mean that the actual tools of social networking, if used poorly, can cost you coaching clients. And given how time consuming a good marketing plan can be to implement, tools that actually work against you can indeed kill your business.

What kinds of social networking tools could hurt a coaching business? Anything (and I mean anything) that annoys people. And let's face it, that covers a lot of territory.

Most new (and some veteran) business and life coaches have poor marketing and sales skills to begin with, so opportunities to do it poorly are abundant. But if you screw up your elevator speech at a live networking event, you only risk annoying a few people (and if you can laugh at yourself, you'll probably make a few friends, instead). But tools that allow you to contact everybody in your network in ways or at times that they don't want, can help you annoy thousands of people with one innocent little click. Ouch!

Repeat that innocent action again and again and your coaching business will be dead in the water before you know it.

Why is annoying people such a big deal when it comes to marketing your coaching business? Well, remember that cliche: 'Long after people have forgotten what you said, they'll remember how you made them feel'? You don't want to be remembered as the annoying coach.

Question: If you were looking to hire a business or life coach and you had narrowed it down to two coaches who both seemed to meet your criteria perfectly, would you hire the one who annoyed you are the one who didn't?

Sales decisions come down to subtleties. Sometimes a client doesn't even know why they chose to hire one coach over another. You don't have to annoy someone very much to tip the scales away from you.

What do you need to avoid in order to not kill your business with social networking tools? 

Well here are a few items that will help you to not annoy me. But get feedback from your own networks to find out what really bugs them.

1. Social SPAM. Any social app that's designed to spread itself automatically at the expense of annoying your network is social SPAM. The inspiration for this post is an innocuous little tool called, Boxbe, that's spreading around School of Coaching Mastery. Everytime someone I know joins it, I automatically get an invitation to join, too. I don't want to join. And I don't want to get email invitations to it several times per day. It's social SPAM and it's annoying. Plaxo is also annoying. Some poorly designed Twitter apps do this sort of thing. (And don't get me started on SpamArrest. I consider SpamArrest SPAM.)

2. Social Temptation. How often do you get invitations from Facebook or any social networking site to invite or notify everyone in your Outlook,Yahoo, Google, or other address book? How often do you do it? In my book, you get to do it once. One time. Resist the temptation to tell everybody you know about something unless they followed you or joined your group or fan page. Otherwise social temptation becomes social SPAM.

3. Social Scams.  @UnMarketing just posted a link on Twitter to this blog post about scam apps on Facebook. It's easy to get tricked by these because they look like so many other apps on Facebook. Maybe you should avoid temptation and not allow every app out there to connect to your account. (While I was researching this, I came accross Scott Stratten's - A.K.A. UnMarketing - blog post on how to lose friends and tick people off on Facebook.)

4. Social Abbrev. There's nothing wrong with LOL, WTF, Ouch! and KEWL unless you use them constantly. Remember you annoying uncle, cousin, spouse who said the same things over and over until you wanted to stuff mashed potatoes in your ears? Don't be that coach.

5. Social Games. As well as gifts, etc., ad nauseum. You can have fun at work but please stay focused so the rest of us can. Sorority Life, Mafia Games, Farmville, etc., I tolerate these from my relatives (barely), but not from you (unless you find a way to combine all three, which might be interesting). Don't you feel silly posting your latest livestock aquisition on Facebook? I don't think this would persuade even Old MacDonald to hire you to be his coach.

6. Social Pics and Tags. Not all of them. Most are great. You probably don't need me to tell you not to post the pics of you throwing up at that college binge party (the real sorority life). If not, stop reading this post and get thee to a 12-step program, fast. But consider your headshot. If you coach kids, then a shot of you with your kids is appropriate, but if you coach Fortune 100 execs, maybe not. And if somebody else posts or tags you in an unflattering shot, quietly request that they take it down. If you haven't annoyed them, they probably will. If not, be prepared for radical transparency. You have no more secrets.

7. Social Compulsion. Please don't fill people's Twitter streams with constant inane tweets. They will unfollow you. Direct messages are even worse. And you're not kidding anybody by tweeting nothing but Twitter names in the hope of getting noticed. Don't tweet or post unless you have something to say and definitely don't tweet constantly.

Well that's it for now. I could annoy you with a bunch of links to friend/join/follow us, like the 'Find us on Facebook' link above, but probably more valuable to you will be for you to get some training on how to attract clients effectively, which we do in our Coach 100 classes. They start again in February and they teach what actually works.

WARNING: You'll have less time for social networking when your coaching practice is full.

 Check out Coach 100 classes here.

Career Coaching Spikes Says CNN Money

On September 29th, CNNMoney wrote, "Should You Hire a Career Coach?"

In it, Christopher Metzler, associate dean for human resources studies at Georgetown University, says, "Any time there's an economic downturn, career coaching spikes,"

With job searches now averaging 25 weeks, it's no surprise that the out-of-work are looking for every competitive advantage they can find. And while career coaching is not cheap,  one session averages $161, it more than pays for itself, if you land a great job a few months earlier than you would have otherwise.

There are pitfalls, however. As the article points out, not everyone who calls him/herself a career coach is skilled or qualified to help you reach your goals. And the quality of coach certifications varies widely. Some coach certification training programs take only a weekend to complete, with every participant guaranteed a certificate just for showing up. (I recently spoke to a coach who completed one such program. She confirmed that it was "pretty much a joke.")

Two places you can find career coaches who have pledged their professionalism, are the coaching trade organizations, IAC and ICF. Each has a Find-a-Coach feature. You can also find career coaches at Mastery Coach Exchange, where you can easily connect with and find out about your coach, before trying them out.

Other coaching specialties that do especially well in economic downturns are business and corporate coaching, executive coaching, and money coaching, but even fields like life coaching do surprisingly well, especially now that there are lower-cost options.

Here's the full CNNMoney article on career coaching. Check out their sidebar for more interesting information about it.

Read the Coaching Commons article on the same subject here.

Coaches: Work for Us

We're looking forward into the next year or two and foresee a number of positions we'll need to fill. And where possible, we'd like to fill them with coaches.

 Possible openings run the gamut from Instructors and mentor coaches, to 'Online Social Butterflies'. They include both paid and volunteers positions. Not all positions are open, yet. We want to make sure we build a great pool of applicants, so we can move fast, as opportunities develop.

If you're interested or even just curious, visit our Business and Life Coaching Jobs page. The link to fill out our preliminary application is at the bottom of that page.

Let's do great work together!

Demand for Coaches is Steady Says The Wall Street Journal

 The August 25, 2009 Wall Street Journal reports that demand for executive coaches and business coaches is steady and, in some cases, is rising despite - or even because of the recession.

Why is demand for coaching still so high even while the economy is struggling? Simple. Coaches help businesses, executives and employees improve their bottom line. They make more money. And isn't that what most people want during a recession?

But as you've probably noticed, I'm a bit biased about coaching. So you may be tempted to ignore me when I tell you that MSNBC called coaching one of the top five careers for 2009, or that Google CEO, Eric Schmidt says everyone needs a coach, etc., etc., etc.

So Ignore me. Just read what The Wall Street Journal says about coaching in the recession.

Coaching Tip: Nine Ways to Say "No"

Many people find it really hard say "no". And, as you probably know, some people are harder to say "no" to than others. But not saying "no" when you need to can absolutely ruin your life, so it's important to learn to do it right.

Saying "no" is the first step in setting effective boundaries, which is a requirement for living a great life.

When you have the tools you need to say "no", you can open the door do being, doing and having what you really want. However, depending on how hard it is for you to say "no", you may also need coaching in order to incorporate this skill into your life. I became a coach, in part, to master this skill and now it's one of my coaching specialties.

I'm here to tell you that if you have a hard time saying "no", you're missing out on some of the best things in life, because you're not getting the chance to say "yes" to what you really want. That's one reason why hiring a masterful life or business coach is such a powerful game changer.

Whether or not you've already hired your own coach, here are some tips on how to say "no" effectively to almost anyone, including family, friends, neighbors, and co-workers who nag, plead, bully, etc. You will need to practice them in order to master them.

How much freer will your life be when you only say "yes" when you really mean it?

1. The simple no. Do your best to say "no" with a neutral tone of voice. No edge, no charge. Simply say, "No", followed by no explanation. This is the most powerful way to say "no". A variation is: "I'm sorry, No." The key is to not offer an explanation. Explanations just invite arguments.
2. The kinder no. Say, "I wish I could." (If necessary, follow with: "I understand. I wish I could.") This establishes that you're still a kind person, but you just can't. Again, no explanations.
3. The preference no. Say, "I'd rather not." (If necessary, follow with: "I understand. I'd rather not.") This time, you're being clear that you have a preference and that preference is, "no". No need to explain it.
4. The conditional no. Say, "I can't do it now, but I can do it ______." (If necessary: "As I said, I can't do it now, but I can do it ______.") This is a conditional "no". In some cases, you may be willing to say, "yes", but only under your conditions. Avoid trying to convince the other person that your condition is right. It doesn't matter who's right. (By the way, you have a "right" to set boundaries, even if you're "wrong".)
5. The broken record no. If the other person argues, say, "Be that as it may, I can't." Repeat exactly this phrase and nothing else, until the other person runs out of arguments. Again, avoid engaging in any argument or explanation. This is known as the "broken record" response. The person that you repeat it to will run out of steam, eventually.
6. The oh no. Just say, "Oh." This is useful if the other person tries to push your buttons, which is a common tactic of people who can't accept the word, "no." They most likely are upping the ante in order to engage you in an argument that they are used to winning. "Oh" is disarming, because it gives them nothing to argue with. Again, use a neutral tone of voice. Do your best to stay calm.
7. The I'm not having a good time no. If the person you're saying "no" to persists, say, "I'm not having a good time and I'd like to end this conversation." If they still persist, say, "I'm not having a good time and I'm leaving."
8. The stop no. If they still persist, "I'm asking you to stop." Stay calm. Next, "I'm requiring that you stop." Continue to stay calm.
9. The traffic cop no. Finally, put your hand up, palm forward (think traffic cop) and repeat any of the steps above. This is extremely powerful.

If good fences make good neighbors, then good boundaries make great relationships, great careers and great lives.

Once you've mastered these nine ways to say "no", the energy vampires in your life will slink off to find other victims and the energy that you free up for your own life will be incredible. You'll also start attracting higher quality people. And paradoxically, you'll probably become a more giving person. Trust me on this.

These nine ways to say, "No" will help you build effective boundaries within which you can create your best life. If you need a coach to help you, I still take a few clients. If you want to help others create fantastic lives and careers, join School of Coaching Mastery. Either way, it's okay to call me at 877-224-2780 to find out.

Vote for Your Favorite Coaching Blog

Best Coaching Blogs 2009 has gone live. Vote for your favorites! 

 

The contest went live yesterday with the first few entrants and Renee Shupe's Redhead Blog has an early lead.

By the way, if you're a coach who writes about coaching stuff, it's not too late to enter your blog and win. We'll accept entries through May 31st.  It costs nothing to enter and could bring you more traffic, readers, fans and clients, so what's not to love?

 

Your blog will be entered at the top of the list, which gives you a good chance of getting votes and even winning. Voting continues through June 30th. Winners get badges for their sites declaring their blogs 1st, 2nd, 3rd, Top Ten, or honorable mention; plus they get permanent, high-quality SEO links to their blogs and nifty bragging rights.

 

Best of all, quality coaching blogs will get read by more people, spreading the wisdom and value of coaching to folks who need it, especially now, and expanding success for professional coaches. Wins all around.

 

Don't have a blog? Then please read, vote, add your comments and spread the word.

 

VOTE FOR BEST COACHING BLOGS HERE. 

ENTER YOUR BLOG HERE. 

 

Thanks for your support!